AutoZone reviews

3.3

54% would recommend to a friend

(7,518 total reviews)
avatar

Phil Daniele

50% approve of CEO

50% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,518 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
5.0
Apr 19, 2019
Recommend
CEO approval
Business Outlook

Pros

Great benefits and pay, great culture and atmosphere.

Cons

Salaried positions in the stores are consistently over worked and under appreciated. Upper management needs to step away from focusing so heavily on "KPI's" and get back to 100% focus on customer satisfaction

3.0
Oct 8, 2018

Upper Management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I have been with the company for 7 1/2 years now. Have seen a lot of changes good & bad. 20% Discount for employees Recognition Programs

Cons

Cons: 1) Really need to put terminals back to where Zoners are facing customers 2) When you have a SM that has a store not staffed fully & the SM works 60 + hrs a week & is salary Upper Management should not expect them to help fill other stores. 3) Stop Micromanaging. You want SM on the counters assisting customers & directing the TEAM, with all the emails, paperwork & conference calls that last an hour when do we find time to be on counters or even make the Commercial visits.

2.0
May 12, 2018

Store manager

Recommend
CEO approval
Business Outlook

Pros

Most of the other managers and a select few district managers are great and I really can't think of anything else.

Cons

The work week is a 55 hour minimum even though they call it 50. One you learn the scheduling system, you'll see. You are required to be on your feet 100% no stools allowed. It takes a year to earn vacation time. Hourly employees are not paid time and a half ever for working holidays. The fact that Memorial Day isn't an acknowledged holiday for anyone at store level is a disgrace. I would not recommend this job for seasoned store managers or those that come from big box retailers and are expecting to actually manage their business

Viewing 100 - 102 of 7,518 Reviews

Glassdoor has 8,331 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.