AutoZone reviews

Where do I begin? Let's start with I agree with many reviews current and former employees have made in regards to this company. - Upper management is so disconnected from the daily business in the stores, they have no clue how to run a store or manage a store manager. The district managers are often hard to find, as they only appear in your store's office when they feel something needs to be improved so that their numbers impress the corporate office. - AutoZoners (Red Shirts) are the backbone of the company in regards to tedious tasks and up-selling. There is NO incentive for a red shirt to excel, as there is little if any recognition, and any hard work is only to the benefit of the store manager. - Store managers are more concerned with receiving their bonuses than anything else. COC and WITTDJR play far too large a role in employee reviews. Sell $400 in parts, it doesn't matter, you didn't tack on that extra few dollars in brake lubricant. - Customer service is stated as a company priority, when in reality the bottom line of AZ is to push products on to customers that they do not need. - The statement "no employee is too big for the smallest job", which has been repeated to me at nausea, is completely false. Good luck finding a store manager, or PSM for that matter, willing to clean the bathrooms or mop the floors. - PSM's are glorified Red Shirts. They receive nothing but FT hours and a password. There is no formal training, and they are often inexperienced and lack the knowledge one would expect from someone in "management." They also outnumber red shirts 2/1, meaning there is usually 2-3 members of management on shift to 1 Red Shirt. Management is not a title to be thrown around so loosely. Exceptional knowledge and work do not qualify one for a promotion, as time put in with the company seems the only way to move up in the ranks. - If your DM is for ANY reason dissatisfied with you (on the one or two occasions they have ever seen you), do not expect to ever receive promotions. They make the final call on people they have met maybe twice and most likely never seen work.

Low pay for the workload, constantly understaffed, no room for advancement, pay raises barely cover next year's inflation, managers are just glorified sales associates with no additional training, ridiculous policies, cruel work environment in some circumstances.