AutoZone reviews

3.3

54% would recommend to a friend

(7,513 total reviews)
avatar

Phil Daniele

50% approve of CEO

49% positive business outlook

AutoZone has an employee rating of 3.3 out of 5 stars, based on 7,513 company reviews on Glassdoor which indicates that most employees have a good working experience there. The AutoZone employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

8K reviews
1.0
May 21, 2013
Recommend
CEO approval
Business Outlook

Pros

I liked helping people with their automotive needs

Cons

Terrible pay, showing your hard work never pays off, you get used by management. There was a time when I worked there that a new guy was hired and almost instantly promoted to a manager because he speaks Spanish. I had to teach him his job while he's my boss?? What kind of place does that? I have nearly two years experience on him. Don't work here.

1.0
Feb 28, 2013
Recommend
CEO approval
Business Outlook

Pros

The only pro is that working for this garbage company made me appreciate the job i have now and the time i have to spend with my family so much more.

Cons

Everything The hours were HORRIBLE The shifts were up to and very frequently 11 and a half hours long with an hour break one hour in with no other break Severely understaffed so a lot of times it would be one person running the whole store, commercial included You work EVERY single weekend and never see your family Forced to work every Sunday morning even though i asked off so i could go to church but the people who didn't go to church were off every Sunday They think negative reinforcement and threatening to fire you actually work for motivation They honestly do not a FLIP about the employees or customers. Every day we were threatened to be fired if we didn't make people come in the store and buy stupid WITTDTJR. which was actually not what it took to do the job rite. The products they sell were the cheapest junk they could get from the lowest bidder which wad constantly being changed by another Chinese company that offered it cheaper Was called the Twilightzone due to brain dead management. Store managers were reported to district managers for lying to customers to get them to buy that periods focus item or any item but the district manager told us to stop sending him complaints Store managers would ignore customers and avoid work One particular manager lied about knowing items were in the store to set up employees and got 3 people fired, one who had worked there 1212 years, another who was probably the best, most knowledgeable person ever to work there. Terrible pay with the biggest slap in the face raises ever. Average of about .12 cents an hour per year Would promise promotions and opportunities but never deliver The only reason i gave them one star on the following is because there wasn't an option for less I laughed so hard at the part about values The turn around rate is unbelievable due to poor management You get trapped because of the terrible hours its hard to find another job

1.0
May 4, 2009
Recommend
CEO approval
Business Outlook

Pros

If one can live on low pay, retired or semi-retired persons looking for activity and some extra cash, young people starting out who enjoy the automotive field, young people who need a stopover point while they develop their main interest or career, college students who need extra cash. Basically, it's a short term solution for earning. The work environment is clean, though one will be dealing with grease, oil and potential battery acid problems during the work day. The benefits are minimal but they can offer some incentive for certain people such as a 20% discount for employees on products (excluding oil), plus other consumer discounts at other companies.

Cons

I will discuss one aspect at this time and post other aspects later. 1 - The company calls what we wear a "dress code", but it is and can be legally defended as a "uniform". Calling it a "dress code" means they don't have to pay for it. Black shoes, black socks, black pants (Dickey's, not jeans). black belt, red or gray shirt (of a specific style), in addition to some ancillary and optional items like sweaters and caps, plus how we must wear the useless pins they give us as motivation for our service (instead of cash). We deal with battery acid, grease and oil almost every day. The shirts get stained and after a while can not be washed clean enough to remove the stains, besides the holes that are created by getting caught on something or by battery acid (which despite best efforts will spill at times. Yes, i know they require us to wear goggles, aprons and gloves when dealing with batteries, but the reality is no one has time for such precautions during a work day. It is unrealistic to assume an employee will put on and remove these extra items before connecting a battery for charging, or removing a battery for testing after it has been charged. The process of putting on goggles, aprons, and gloves itself would take longer in time than the job one is about to do, not to mention more customers walking in, phone ringing, etc etc). Now back to the "dress code" - The shirts alone may last about 2 months. We are paid low wages, barely enough to live on, and they expect us to continue to purchase and pay for these clothing items to maintain the neatness and newness of their "dress code". 6 billion plus in gross revenue, about 9-10% in net after tax earnings and they won't even provide shirts for us, but expect us to "look our best" at all times. (You can also wear an Autozone labeled custom shirt that must be ordered. To this end they recently posted a most laughable concept - "Now it costs less than ever to look your best". They cut the price of shipping an Autozone labeled shirt by as much as 50%. So we still have to pay for the shirt and the shipping, but our "shipping costs" have been reduced. How generous of them!! I will be blogging further on many aspects of this company and their policies which will show the absolute abuse and disrespect they condone when it comes to their employees. Basically, we are "human capital" and as "capital" they expect a return on it without any regard to our well being while covering it all up under their umbrella of corporate propaganda (which I will discuss in a further blog). This company is not alone in its policies, but it is a primary reason why unions came into being. The "dress code" policy is a mere tip of the iceberg.

Viewing 16 - 18 of 7,513 Reviews

Glassdoor has 8,326 AutoZone reviews submitted anonymously by AutoZone employees. Read employee reviews and ratings on Glassdoor to decide if AutoZone is right for you.