Is Availity a good company to work for?

Availity has an overall rating of 3.8 out of 5, based on over 724 reviews left anonymously by employees. This rating has decreased by 11% over the last 12 months. 70% of employees would recommend working at Availity to a friend and 75% have a positive outlook for the business. The best reviews about Availity have been left by employees working as Software Engineer II , Software Engineer and Client Services Technical Support Specialist I .

Does Availity pay their employees well?

According to anonymously submitted Glassdoor reviews, Availity employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Availity. This rating has decreased by 11% over the last 12 months.

How satisfied are employees working at Availity?

70% of Availity employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Availity 4.0 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Availity?

Client Service Representative (46) , Software Engineer (19) , Customer Service Representative (17) , Client Services Representative (14) , Client Services Technical Support Specialist I (13) , Software Engineer II (13) , Senior Software Engineer (10) , Product Analyst (9) , Product Owner (9) , Account Manager (8) , Customer Service Representative (CSR) (8) , Program Manager (8) , Client Service Representative I (7) , Manager (7) , Product Manager (7)

What are the pros of working at Availity according to real employee reviews?

"Great people to work with who continue to help encourage you to grow within the company." ((in 64 reviews)); "Great benefits and 401K." ((in 50 reviews)); "A good work life balance" ((in 42 reviews)); "Unlimited PTO which is encouraged" ((in 39 reviews)); "Pay is good and company is growing so very stable" ((in 32 reviews))

What are the cons of working at Availity according to real employee reviews?

"The company's failure to address the double standard policies, lack of accountability, biased management practices, and intrusive time tracking damages its credibility and reputation." ((in 20 reviews)); "Senior leadership boasts about their transparency but after 2 reorganizations and 2 reductions in force recently with no warning I would disagree." ((in 17 reviews)); "Favoritism is rampant." ((in 5 reviews)); "The CEO brags about himself and could learn how to ne humble." ((in 4 reviews))

What are employees saying about Availity layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Availity layoffs and their outlook for job security at Availity in 2026.

What are the top reviewed Availity locations?

Jacksonville , Indianapolis , Richardson , Chicago , Dallas , New York , Denver , Tampa , Philadelphia , Atlanta , Durham , Miami , Birmingham , Lombard , Richmond , Haymarket , Grand Island , Madison , Phoenix , Tucson , Helena , Charlotte , Minneapolis , Little Rock , Signal Mountain , Piney Flats , Brentwood , Carmel , West Lafayette , Cincinnati

Skip to content Skip to footer

Notifications

Availity

Availity reviews

3.8

70% would recommend to a friend

(693 total reviews)

Russ Thomas

86% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.0

Work/Life balance

3.9

Culture & values

3.8

Compensation and benefits

3.7

Career opportunities

3.6

Senior management

Availity has an employee rating of 3.8 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

1.0

Sep 4, 2018

Life sucking call center

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Outside of the call center Availity is great environment to work in. It has longer open hours allowing for a more flexible schedule which is great. They are very understanding for time off.

Cons

I would not work in the call center at Availity. Other departments are great to work for. The call center is poorly managed. It is a very draining and toxic environment. Many false promises for promotions and training. We were often told we would be trained in certain area next week, then its next month, then you are forgotten about. They have spread themselves too thin.

Availity Response

Thank you for sharing your experience at Availity. We have a very high standard for our customer service team so that we can provide best in class service to our customers who need our help. It is a priority to inspire our employees to be curious, stretch and grow through participation in engaging work that really makes a difference in the quality of healthcare information. We post jobs, support development and communicate company information. Ofcourse we can always improve! Let us know your suggestions by reaching out to us at AvailityHR@availity.com. We appreciate your feedback.

4.0

Aug 17, 2018

R = zero

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fast paced, new technology, constant challenges, continuous evolution and forward thinking.

Cons

Difficult balance between security and usability.

4.0

Jul 27, 2018

Good place to work

Product analyst

Recommend

CEO approval

Business Outlook

Pros

Very flexible. Competitive pay. Great benefits.

Cons

As with any large company, there have been times where locations have been closed and employees were let go.

Viewing 589 - 591 of 693 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Availity

Vice President, Marketing and Communications

Program Manager, Prior Authorizations

United States

View job

Director, Product Marketing

United States

View job

Ironclad (CLM) Administrator

United States

View job