Availity reviews

3.8

70% would recommend to a friend

(692 total reviews)
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Russ Thomas

86% approve of CEO

75% positive business outlook

Availity has an employee rating of 3.8 out of 5 stars, based on 692 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Availity employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

692 reviews
4.0
Apr 28, 2025
Recommend
CEO approval
Business Outlook

Pros

Supportive management; clear expectations; great training

Cons

Too many tools to learn at once; very rude customers; metrics can be tough to meet

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Availity Response
1y
Thank you for taking the time to share your experience at Availity. We greatly appreciate your acknowledgment of our supportive management, clear expectations, and great training programs. It's wonderful to hear that these aspects have positively impacted your experience. We understand that learning multiple tools at once can be overwhelming, that dealing with difficult customer interactions can be challenging, and that meeting metrics isn't always easy. Your advice to maintain the length of training and encourage more personal communication between CTSS and management is incredibly valuable. We are committed to continuous improvement and encourage you to speak to your manager further about how we can make the work environment better for everyone. Thank you again for your feedback—we’re glad to have you on the team!
5.0
Apr 23, 2025

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Hybrid or remote work Friendly atmosphere No work pressure Monthly events

Cons

None none none none none

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Availity Response
1y
Thank you for your five-star review! We're thrilled to hear that you appreciate the hybrid and remote work options and the friendly atmosphere. Monthly events play a significant role in shaping our culture here at Availity, and we're glad they contribute positively to your overall experience. Thank you again for taking the time to share your feedback with us. We’re so glad to have you on the team!
5.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Excellent onboarding Strong emphasis on both employee well-being and work-life balance. Leading example of remote work employment which brings people from all over the states and abroad. Training program is nothing short of exceptional - The company invests heavily in continuous learning, offering a blend of self-paced and formal training, complemented by supplemental sessions with subject matter experts. The Knowledge based article system is extremely thorough. Tools - The tools you need to work are at your disposal and are effective and efficient, making it easier to acclimate quicker and be productive quickly. The CEO and company leadership not only values its customers but deeply cares for its employees as well.

Cons

None at this time. Still learning.

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Availity Response
1y
Thank you for your five-star review! We are thrilled to hear that you have had a positive experience at Availity. It’s great to know our onboarding, training programs, and tools have helped you feel supported and productive. We take pride in fostering a strong culture of well-being, flexibility, and continuous learning, and we’re grateful for your recognition of these efforts. Thank you for being a valued part of our team!
Viewing 73 - 75 of 692 Reviews

Glassdoor has 723 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.