Availity reviews

3.8

70% would recommend to a friend

(129 total reviews)
avatar

Russ Thomas

86% approve of CEO

75% positive business outlook

Reviews by job title

129 reviews

Reviews about "Compensation"

Return to all reviews
2.0
Feb 29, 2024
Recommend
CEO approval
Business Outlook

Pros

Get to work on some cool technology. Most of the non-management staff are friendly, fun & easy to work with. The company embraced a fully remote work environment during Covid, which allowed hiring from all over the US. Unlimited PTO. Pay ranges are good.

Cons

Senior management talks about breaking down walls/bureaucracy, but that is mostly just talk. Over the last few years, it feels like Senior Mgmt has lost touch with the workers. Don't start questioning why certain policies are in place, as it relates to HiTrust & Hipaa, or suggest they need to be changed. Start talking about changing policies, and everyone comes out saying they can't be changed because of one of those two. So decisions on policies made years ago are still in place and staff go through hoops to provide the evidence for these on a yearly basis, when they make absolutely no sense anymore. There doesn't seem to be any definitive planning on company wide projects - the goals/vision/northstar are platitudes and guides only. This manifests itself in ADHD by management on what's important "at this time" and constantly pivoting every few months. The CISO is the worst offender, never wants to plan, just constantly wanting to work on pet projects, or whatever he wants at that time. The worst is that it appears that if you get on the CISO's bad side, or wants you gone, he has no problems using PIPs & finding "evidence" to support terminating you. Seen it happen to multiple people over the last few years. He's great at managing up, but it does feel like he's a bully to his subordinates & others. Being in IT (non-development), it's hard to connect the dots of what you're working on to the company's goals/vision/northstar. Middle Management has a really hard time to connect those dots & explain it. There's a vacuum of leadership on the IT side that starts with the CTO. I've seen & heard where his direct reports tell him things, and he doesn't respond, or he won't make a decision unless pressed by multiple people.

avatar
Availity Response
2y
We genuinely appreciate your feedback as it helps us identify areas for improvement and ensure that Availity remains a great place to work. We're delighted to hear that you found opportunities to work with exciting technology and that you enjoyed the camaraderie among your colleagues. Embracing a remote work environment during the pandemic was a significant shift, and we're pleased that it enabled us to broaden our talent pool and accommodate diverse geographical locations. Additionally, we understand the importance of offering competitive pay ranges and providing benefits like unlimited PTO to support our associates' well-being and work-life balance. We are sorry to hear about your less-than-positive experiences regarding your perceptions of our policies and management style. We value open communication and transparency at Availity, offering multiple channels for associates to share their ideas with leadership, and it's disheartening to learn that there are perceived barriers to questioning or suggesting policy changes. Regarding your specific concerns about leadership, we take such matters seriously. We are committed to fostering a respectful and supportive work environment for all associates. For any personnel-related issues, we encourage all our associates to contact our responsive Human Resources department or utilize our anonymous feedback channels to provide insights or suggestions on how we can enhance your experience at Availity. Thank you again for your contributions during your time with us, and we wish you the best in your future endeavors.
4.0
Feb 15, 2024

Sr. Manager IT

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Unlimited Vacation good compensation good technology used

Cons

No clear directions for future High Turnover it could be stressed work environment

avatar
Availity Response
2y
Thank you for your review. You are spot on with your list of pros – and these are just a few of the benefits that make Availity a certified Great Places to Work™ in several categories. Availity is a mission-driven company focused on helping clients deliver a delightful healthcare experience. Availity shares operating priorities each year with all associates to help teams prioritize and plan their work. Throughout the year, the leadership team provides updates on our progress during all-company meetings, where they even field live questions from associates. Availity is growing, and there is so much great work and innovation happening. Still, we encourage associates to find a healthy work-life balance to prevent burnout and stress. Please talk with you manager or HR business partner if you need help finding that balance. Thank you again for your feedback. We are so happy to have you on the Availity team.
4.0
Oct 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Bonus, PTO, Schedule Flexibility, Diversity

Cons

Micromanagement, short breaks and lunches, very high call volume, difficult to promote within, as management has their first picks/favorites.

avatar
Availity Response
2y
Thank you for taking the time to write this review. We are happy to hear that you enjoyed the yearly bonus, the unlimited PTO, our diverse and inclusive environment, and the flexible schedule while you were at Availity. Call volume at Availity varies, and it can sometimes get busy. Our Client Support Specialists serve a critical function as they assist and delight our customers daily. While the role may be challenging, it can also be a rewarding experience to help our customers solve problems. Promotions happen regularly at Availity, and they are based on associate performance; hiring from within is something we love to do. Neither micromanagement nor nepotism is tolerated at Availity. While accountability is essential, our leaders are there to provide space for innovation and guidance to help every associate on their career journey. We appreciate your feedback and wish you much success in your next chapter.
Viewing 22 - 24 of 129 Reviews

Glassdoor has 724 Availity reviews submitted anonymously by Availity employees. Read employee reviews and ratings on Glassdoor to decide if Availity is right for you.