Is Avantguard Monitoring a good company to work for?

Avantguard Monitoring has an overall rating of 3.7 out of 5, based on over 314 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Avantguard Monitoring to a friend and 63% have a positive outlook for the business. The best reviews about Avantguard Monitoring have been left by employees working as Team Coach , Team Mentor and Operator .

Does Avantguard Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Avantguard Monitoring employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Avantguard Monitoring. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Avantguard Monitoring?

69% of Avantguard Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Avantguard Monitoring 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Avantguard Monitoring?

Operator (55) , Team Mentor (23) , Team Coach (22) , Alarm Dispatch Operator (9) , Shift Coordinator (9) , Team Operator (7) , Dispatch Operator (6) , Customer Service Representative (5) , Account Manager (4) , Alarm Dispatcher (4) , Alarm Operator (4) , CS Team Operator (4) , Customer Service Operator (4) , Dispatcher (4) , Trainer (4)

What are the pros of working at Avantguard Monitoring according to real employee reviews?

"Avantguard has a great culture and does business the right way." ((in 31 reviews)); "I really love working here and the pay is great!" ((in 29 reviews)); "Great people to work with and for" ((in 28 reviews)); "flexible hours and scheduling will work with you if there are scheduling mistakes." ((in 21 reviews)); "Fun work environment." ((in 18 reviews))

What are the cons of working at Avantguard Monitoring according to real employee reviews?

"If you are on graves it can be more difficult to get time off even if requested far (4 months) in advance." ((in 15 reviews)); "In a lot of ways, it can be difficult, especially when new employees go through training and have to take in a significant amount of new information." ((in 5 reviews)); "Upper management was distant and refused to listen to anyone there." ((in 5 reviews))

What are the top reviewed Avantguard Monitoring locations?

Ogden , Rexburg , Cedar City , South Ogden , Idaho Falls , Logan , Fort Worth , Huntington Beach , Baltimore , North Ogden

Avantguard Monitoring reviews

3.7

69% would recommend to a friend

(311 total reviews)

Steve Richards

76% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (311 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Avantguard Monitoring has an employee rating of 3.7 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avantguard Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

311 reviews

3.0

Apr 24, 2023

Neutral

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Higher starting wage than most other places in the area, lots of opportunity for growth, good for college students

Cons

a good chunk of leadership/upper leadership had a tendency to play favorites and took part in toxic popularity culture, not all base level employees are treated equally

4.0

Feb 1, 2023

Poor Leadership

Customer service

Recommend

CEO approval

Business Outlook

Pros

When I first started I was really attracted to the warm and welcoming work environment

Cons

change in management, no longer the same healthy work environment

3.0

Aug 11, 2022

Good company, high turnover

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

The atmosphere is great, there was always some kind of celebration or fun thing happening/coming up, the people were so nice and welcoming. Coworkers were never a complaint for me.

Cons

The turnover rate is high, which is expected in a call center. However, I've worked in many call centers and I've never seen it so bad. There was two people there that had been there for 10 years, but everyone else was an average of 6 months. There were a few 2+ years, a few more just over a year, but more than half were less than a year.

Viewing 46 - 48 of 311 Reviews

Top companies for "Compensation and Benefits" near you

Vivint

3.8★Compensation & Benefits

Sunstates Security

4.0★Compensation & Benefits

Safe Streets USA

4.0★Compensation & Benefits

Walden Security

4.3★Compensation & Benefits

Jobs at Avantguard Monitoring

Software Engineer - II