Is Avantguard Monitoring a good company to work for?

Avantguard Monitoring has an overall rating of 3.7 out of 5, based on over 314 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Avantguard Monitoring to a friend and 63% have a positive outlook for the business. The best reviews about Avantguard Monitoring have been left by employees working as Team Coach , Team Mentor and Operator .

Does Avantguard Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Avantguard Monitoring employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Avantguard Monitoring. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Avantguard Monitoring?

69% of Avantguard Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Avantguard Monitoring 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Avantguard Monitoring?

Operator (55) , Team Mentor (23) , Team Coach (22) , Alarm Dispatch Operator (9) , Shift Coordinator (9) , Team Operator (7) , Dispatch Operator (6) , Customer Service Representative (5) , Account Manager (4) , Alarm Dispatcher (4) , Alarm Operator (4) , CS Team Operator (4) , Customer Service Operator (4) , Dispatcher (4) , Trainer (4)

What are the pros of working at Avantguard Monitoring according to real employee reviews?

"Avantguard has a great culture and does business the right way." ((in 31 reviews)); "I really love working here and the pay is great!" ((in 29 reviews)); "Great people to work with and for" ((in 28 reviews)); "flexible hours and scheduling will work with you if there are scheduling mistakes." ((in 21 reviews)); "Fun work environment." ((in 18 reviews))

What are the cons of working at Avantguard Monitoring according to real employee reviews?

"If you are on graves it can be more difficult to get time off even if requested far (4 months) in advance." ((in 15 reviews)); "In a lot of ways, it can be difficult, especially when new employees go through training and have to take in a significant amount of new information." ((in 5 reviews)); "Upper management was distant and refused to listen to anyone there." ((in 5 reviews))

What are the top reviewed Avantguard Monitoring locations?

Ogden , Rexburg , Cedar City , South Ogden , Idaho Falls , Logan , Fort Worth , Huntington Beach , Baltimore , North Ogden

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Avantguard Monitoring

Part of Becklar

Avantguard Monitoring reviews

3.7

69% would recommend to a friend

(311 total reviews)

Steve Richards

76% approve of CEO

63% positive business outlook

Ratings by category

4.0

Culture & values

4.0

Diversity & inclusion

3.7

Work/Life balance

3.7

Compensation and benefits

3.6

Senior management

3.6

Career opportunities

Avantguard Monitoring has an employee rating of 3.7 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avantguard Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

311 reviews

5.0

Sep 21, 2020

Excellent Job

Operator

Recommend

CEO approval

Business Outlook

Pros

Great pay, flexible schedule, fun environment.

Cons

Fast paced work, shifts can feel long at times.

3.0

Sep 10, 2020

Good for student schedules

Operator

Recommend

CEO approval

Business Outlook

Pros

Scheduling is great for students they always send out quarterly request to change your schedule for the upcoming school semester, they have great pay for what type of job it is, a lot of younger people working in the monitoring center.

Cons

Culture sucks they try to give you incentives but they are just a facade to try and keep you motivated, the QA system is bad depending on who is reviewing your calls they will mark you wrong for things and have to correct them. The HR lady Floribel is so biased if you seem like you're not a "good" girl she tries to dress code you for the stupidest things. Dress code is also the worst no colored hair, piercings are limited, for a call center where no one is looking at you they care a lot about your hair.

1.0

Jul 15, 2020

Manipulative

Shift coordinator

Recommend

CEO approval

Business Outlook

Pros

decent pay but nothing to brag about

Cons

dramatic management. high turnover. unlawful business practices

Viewing 244 - 246 of 311 Reviews

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Good for student schedules

Manipulative

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