Is Avantguard Monitoring a good company to work for?

Avantguard Monitoring has an overall rating of 3.7 out of 5, based on over 314 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 69% of employees would recommend working at Avantguard Monitoring to a friend and 63% have a positive outlook for the business. The best reviews about Avantguard Monitoring have been left by employees working as Team Coach , Team Mentor and Operator .

Does Avantguard Monitoring pay their employees well?

According to anonymously submitted Glassdoor reviews, Avantguard Monitoring employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Avantguard Monitoring. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Avantguard Monitoring?

69% of Avantguard Monitoring employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Avantguard Monitoring 3.7 out of 5 for work life balance, 4.0 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Avantguard Monitoring?

Operator (55) , Team Mentor (23) , Team Coach (22) , Alarm Dispatch Operator (9) , Shift Coordinator (9) , Team Operator (7) , Dispatch Operator (6) , Customer Service Representative (5) , Account Manager (4) , Alarm Dispatcher (4) , Alarm Operator (4) , CS Team Operator (4) , Customer Service Operator (4) , Dispatcher (4) , Trainer (4)

What are the pros of working at Avantguard Monitoring according to real employee reviews?

"It is good pay and it feels rewarding to know you are making a difference for so many people." ((in 33 reviews)); "Avantguard has a great culture and does business the right way." ((in 33 reviews)); "Great people to work with and for" ((in 29 reviews)); "flexible hours and scheduling will work with you if there are scheduling mistakes." ((in 18 reviews)); "Fun work environment." ((in 16 reviews))

What are the cons of working at Avantguard Monitoring according to real employee reviews?

"If you are on graves it can be more difficult to get time off even if requested far (4 months) in advance." ((in 15 reviews)); "Upper management was distant and refused to listen to anyone there." ((in 7 reviews)); "Inbounds are terrible to take since you have no actual training in the systems so you can't really solve any of the customers issues." ((in 6 reviews)); "Leadership and HR is corrupt, gossipy." ((in 5 reviews))

What are the top reviewed Avantguard Monitoring locations?

Ogden , Rexburg , Cedar City , South Ogden , Idaho Falls , Logan , Fort Worth , Huntington Beach , Baltimore , North Ogden

Avantguard Monitoring reviews

3.7

69% would recommend to a friend

(311 total reviews)

Steve Richards

76% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (311 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Avantguard Monitoring has an employee rating of 3.7 out of 5 stars, based on 311 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Avantguard Monitoring employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

311 reviews

5.0

May 24, 2018

Caring Company

Team coach

Recommend

CEO approval

Business Outlook

Pros

Avantguard really is a good company to work for. The upper management is very friendly and they truly do care about every employee. Compensation is good, the work environment is clean and positive. There are many opportunities to grow and work your way up.

Cons

At the end of the day this is a call center and the work can be a little monotonous, but management tries to make things as fun as possible.

5.0

May 24, 2018

Love WHY I go to work every day

Vice president of technology

Recommend

CEO approval

Business Outlook

Pros

* I love the purpose of Avantguard. We get to help people when they need us the most * The people are great. I love my team. Everyone works together, shares their expertise, and is willing to help others develop new skills. Plus we have a ton of fun. * Exciting environment because there is the constant challenge of being up and functioning 24x7

Cons

* I really cannot think of a Con

5.0

May 24, 2018

AG Cares FIRST

Training and development manager

Recommend

CEO approval

Business Outlook

Pros

AG's motto is AG Cares FIRST where FIRST stands for Fun, Innovative, Relationships, Service, Trust/Teamwork and the company really lives by it. Working at AG, while the nature of the job can be stressful because you are saving lives and property everyday, is fun and fulfilling. Management listens to employees and takes their feedback and ideas and implements them. Schedules are super flexible and can be built around school schedules and personal life. Everyone at AG has a service mentality where everyone is willing to help everyone else out.

Cons

Some may not enjoy the stressful nature of the job due to having to help people as they are having medical emergencies over the phone or in helping someone deal with a burglar alarm or fire alarm. Taking alarms over and over can become repetitive.

Viewing 277 - 279 of 311 Reviews

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Jobs at Avantguard Monitoring

Software Engineer - II