Axos Bank reviews

3.1

56% would recommend to a friend

(764 total reviews)
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Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

764 reviews
1.0
Nov 22, 2022

Substandard

Recommend
CEO approval
Business Outlook

Pros

Not applicable to this company

Cons

Heavy monitoring Few remote options Low morale

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Axos Bank Response
3y
Thank you for your feedback. The highly regulated nature of our business and core cultural tenets at Axos are not for everyone. We wish you success in your next endeavor.
1.0
Nov 20, 2022

No, thank you.

Recommend
CEO approval
Business Outlook

Pros

There are no pros to working where I worked at Axos.

Cons

Poor management, deceptive compensation packages, mandatory overtime, poor training, no breaks. This company is the worst I have ever worked for. First, the DepOps department provides little to no training and expect employees to sink or swim. Then supervisors will berate you in front of the rest of the staff for not knowing how to do something that you have no training on. Upper management knows about this and does nothing. Then they steal your breaks. They say, "we want you to take your breaks," but then pile on time sensitive tasks that have you unable to leave your desk until past your 6th hour, then management will adjust your time cars, sometimes without your consent. If you try to enforce your boundaries, you are treated like an outsider and will have every aspect of you nitpicked until you fall in-line or they can fire you. Upper management knows about this and does nothing. Each raise or promotion will be, "considered at your next review..." Even if you work 12 hour days with non-regulation breaks. Unprofessional and toxic work environment and culture up and down. I could go on and on. Bottom line, I would not recommend this company but especially this department.

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Axos Bank Response
3y
Manual wire processing is tedious and quick-paced, requiring extraordinary attention to detail with hard deadlines. We are a driven team with experienced and thoughtful leaders. Team Members are paid exactly as we disclose in their offer letter or better. Overtime can be required based on business needs. Extensive one-on-one training is provided by the supervisor, along with extensive coaching in your first weeks. Our managers will correct a time card at the Team Member’s request if they forgot to clock in or out. We provide the resources to win, but the individual has to bring the grit and work ethic. We do not condone treating someone poorly, though we are very direct and uncompromising when it comes to performance expectations.
1.0
Nov 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Few reasonable people but they tend to be lower than the management

Cons

Bad management, no systems in place, you're on your own.

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Axos Bank Response
3y
We are in the process of updating our enterprise resource planning platform. Our fast-paced workload may at times cause some managers to be stretched thin. We hope you discussed your concerns with your supervisor.
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Glassdoor has 819 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.