Axos Bank reviews

3.1

56% would recommend to a friend

(764 total reviews)
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Gregory Garrabrants

60% approve of CEO

60% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

764 reviews
4.0
Mar 21, 2022

Bleh

Recommend
CEO approval
Business Outlook

Pros

People benefits opportunities location philanthropy

Cons

Pay pay pay pay pay

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Axos Bank Response
4y
Thank you for your review. We do have great Team Members and our benefits are strong, which include 3 weeks of vacation accrual your first year, U.S. federal bank holidays (up to 11 annually), and sick time. Team members are often offered more opportunities than they would have in other organizations early on in their career. We support and sponsor various organizations. With our meritocracy that pays for individual performance, our compensation packages are competitive and include a base salary plus merit-based bonuses paid out twice a year. We can understand your frustration with the increased cost of living, and we hope that your positive performance will equate to achieving your financial and professional goals.
4.0
Mar 10, 2022
Recommend
CEO approval
Business Outlook

Pros

Reasonable pay, easy work and extremely slow-pace work environment.

Cons

Age discrimination, no room for growth or ideas.

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Axos Bank Response
4y
Thank you for your feedback. One of Axos’ Five Pillars of Character is Fairness. “Fairness requires that we trust and reward individuals appropriately based upon their performance.” We pride ourselves on the diverse backgrounds and experience of our Team Members along with the opportunities afforded to everyone based on their achievements.
1.0
Mar 9, 2022
Recommend
CEO approval
Business Outlook

Pros

1. Depending on your department, your managers will allow you to work remotely on certain days on occasion and allow a flexible schedule that meets your needs. 2. The mall is next door and conveniently, there is a bridge that allows easy access from the office plaza to the UTC mall for lunch breaks. 3. The bonuses are typically up to 20% of your salary, but there is a caveat: 50% of it becomes invested in Axos stock, which doesn't vest for a couple years. 4. IF you are young and fresh from college, this is great for networking with your colleagues. Axos loves to prey on the young and naive for their JBA program and all of you and your co-workers will bond over this!

Cons

Aside from how badly they have treated Covid... 1. Pay rates are below market rate. I think the managers or upper management allows this because they look at your total compensation as a whole even though it is your base salary that truly matters. 2. You are made to feel bad about taking vacation days, looked down upon when you leave the office on-time OR even take a lunch break on busy days. 3. NO way in hell will you be allowed to work fully remote or have a fixed hybrid schedule because the CEO doesn't trust anyone to be capable of getting their work done unless your managers are breathing behind your back! Literally. 4. Discretionary bonuses that happen twice a year roll out AFTER 3 months of that review period, so if you're trying to dip out after your supposed bonus comes along, you will be waiting an eternity. 5. Pay raises are laughable! Expect to get a raise for a couple cents up to two dollars. They are THAT stingy even if you reached your goals and received exemplary reviews and feedback from your manager. 6. Morale in general is very low. Company culture is toxic. 7. This bank cannot retain employees to save their lives. They are forced to hire people that do not have experience and the experienced staff who are training have to bear the brunt of it all. 8. If you are a support staff, expect to be treated with disrespect and for how low they are paying, it simply isn't worth it. 9. Managers are crazy stressed and normalize working 12+ hours. It's just awful and to top it off, they expect you (the underpaid employee) to match those same hours. 10. Copays for medical premiums are high. The cheapest is $55 from what I can remember. Previous companies, especially large ones, that I have worked for were always way less or will cover this entirely. They do offer HSA and the bank contributes $500 per year. This is on the lower range compared to what other large companies contribute. 11. Very little management support. They are just "too busy", probably due to the fact that they have to hop onto meetings every couple hours or so, which isn't very feasible if you really want to get any work done during the day. 12. Management is SO busy that they are willing to skip and overlook steps... make of that what you will.

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Axos Bank Response
4y
Yes, between our growing pains and the pandemic, our Team Members have felt the pressure to get all the needed work done. We are working to increase our staff, to eliminate any inefficiencies, and to reward our Team Members.
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Glassdoor has 819 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.