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      Axos Bank

      Engaged Employer

      Axos Bank reviews

      3.1

      56% would recommend to a friend

      (764 total reviews)
      avatar

      Gregory Garrabrants

      60% approve of CEO

      60% positive business outlook

      Ratings by category

      3.2

      Diversity & inclusion

      3.2

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Culture & values

      3.1

      Senior management

      3.0

      Compensation and benefits

      Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      764 reviews
      1.0
      Mar 9, 2022

      Worst Company I've ever worked for

      Online banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Irvine Company office building which comes with a doorman, gym, and paid parking. Close proximity to the mall which comes in handy during lunch breaks.

      Cons

      This company takes the cake on awful working environments and culture. The response to the pandemic was frightening and they were clearly prioritizing profits over people. I came to realize that having a drop of empathy in your personality did not make you suitable for a position like this. It was very clear that their partnership with HRBlock was based on predatory marketing practices that targeted financially illiterate families of color living below the poverty line. It was too much on my mental health to deal with the cries and pleads asking where their money was only to tell them that I had no answers. I quit 3 months into employment after I realized that this job was taking a toll on my mental health and no job is worth that. You are virtually chained to your desk, if you leave for more than 10 minutes you get written up. They monitor keystrokes as a means to track productivity which is completely abhorrent. CEO will die on that hill and does not care what anyone thinks. You are just a number at the end of the day and they do not treat you with any humanity.

      avatar
      Axos Bank Response
      4y
      In response to the pandemic, we followed the CDC and state/county guidelines and complied with all applicable laws and regulations to ensure that in-office work happened safely. We also provide continued education and updates. Our partnership with H&R Block ended over two years ago and accounts had been migrated to another bank. Our current H&R Block servicing is only for those with an IRA We keep to a schedule for our call center and expect our Team Members to be on time and keep to their schedules and meet the service levels needed. We have a career path for our contact center with regular promotions of our strong performers.
      1.0
      Feb 28, 2022

      Terrible company, good experience with team members

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      My time at Axos Bank was bearable because I was lucky to have been part of a great team.

      Cons

      Terrible company. They did not respond positively with the fluctuating circumstances of COVID-19. Despite the increase in cases, the executives of the company insisted on keeping their employees working on-site. The salary was also quite low compared to what other companies offered. Overall, I decided to leave because of their poor culture and terrible consideration for their employees.

      avatar
      Axos Bank Response
      4y
      Thank you for your feedback. We are committed to the principle of maintaining the safety and well-being of all team members. We follow CDC and state/county guidelines and comply with all applicable laws and regulations to ensure that in-office work happens safely. Our compensation packages are competitive and comprise a base salary plus merit-based bonus paid out twice a year. As a meritocracy, team members are rewarded for their work ethic as well as their contributions and achievements. Team members often exceed their discretionary bonus targets for truly outstanding work.
      4.0
      Feb 18, 2022

      Axos Bank

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      has flexible hours, bonuses, overtime, opportunity for growth

      Cons

      could use more networking opportunities

      avatar
      Axos Bank Response
      4y
      Great to hear! Thanks for sharing your feedback. I recommend speaking to your manager to guide you to networking opportunities. We highly encourage collaboration with other departments.
      Viewing 502 - 504 of 764 Reviews
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      ReviewsAxos Bank reviews

      Glassdoor has 819 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.