Axos Bank reviews

3.1

55% would recommend to a friend

(764 total reviews)
avatar

Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

764 reviews
2.0
Jun 29, 2021

Decent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Set schedule. No micro managing

Cons

You are worked like a slave .

1.0
Jun 25, 2021
Recommend
CEO approval
Business Outlook

Pros

Free coffee Free snacks There are some really kind, smart, and good people who work here.

Cons

The company is designed to be as mechanical and bureaucratic as possible, with a prioritization being placed on limiting expenses. Historically this has always been extremely profitable for a business, but an ancillary result of that is a terrible work environment for employees. For example, the company spends as little as possible on its HR and IT departments, causing them to be the worst in the country. For anyone who questions the authenticity of the voluminous bad reviews on glass door, please also review the company responses to the bad reviews. The company responses (provided by a SVP no less) offer invaluable insight into the extent to which Axos actively endorses its abusive and unprofessional work culture and work environment.

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Axos Bank Response
4y
As a response to your comment, it's important to consider the twin purposes of our company, which are printed on page 5 of the Axos Philosophy booklet that is shared with every team member when they join. To summarize, our first purpose is to create unmatched, long-term value for our shareholders. Our second purpose is to create a desirable environment that inspires our exceptional team members to devote their time, talents and passion to us. Do we prioritize limiting expenses? Absolutely. We spend and invest wisely, as any well-run business should. We do this because our first purpose is to create value for our shareholders -- a group that comprises most of our team members. As shareholders, these team members appreciate our constant efforts to deliver value. If by bureaucratic you mean we put a premium on identifying and following set processes and procedures that allow us to succeed in the highly regulated industries in which we operate, then, again, we're guilty as charged. At Axos, it's only by providing superior, long-term returns without undue risk that we can attract the capital that makes our business possible. One way we minimize risk is by identifying, documenting and following processes and procedures that comply with relevant laws/regulations. We wouldn't have it any other way. We're a little confused as to how our responses to reviews could be seen as proof of a culture that's abusive and unprofessional. For starters, our culture is the opposite of that. Mostly what we're trying to do in these responses is provide facts so that reasonable people can judge for themselves. Hope you find what you're seeking.
1.0
Jun 24, 2021

No Morals - No Culture - No Values - No Hope

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good office location (better like it, you’ll be there 9-5 forever, 0 remote flexibility) Paycheck every 2 weeks Safe job (highest turnover I’ve ever seen so they literally can’t afford to fire anyone even If you sleep at your desk)

Cons

They don’t care about you - several dozens of covid cases that took days to hear about.. we’d hear on a Friday at 6pm that there were more cases. But when the CDC announces no masks we get an email 15 minutes later. Absolutely shameful, no morals, and that made me embarrassed to work for the company. Promoted with $0 pay raise, yep you read that right. I was promoted and got a $0 pay raise and was told it’d be re-evaluated in 8 MONTHS. 0 opportunity for growth. Extremely below industry standards pay, please do you research. On top of that 50% of bonuses (which you don’t get until 3 MONTHS after the review period, another joke to get people to stay) are in stocks you don’t see for 4 years. Extremely high turnover, marketing department literally 75% or more in the past year, similar in technology roles, makes it extremely difficult to succeed in any role with the bank. Instead of addressing turnover or making any of the slightest changes, they view it as “cyclical”, and hire juniors who don’t know any better. I couldn’t suggest the bank to anyone, unless this is your absolute last hope and you need to feed your family. Even in that case use it as a stepping stone and leave as fast as you can.

avatar
Axos Bank Response
4y
We welcome constructive feedback and are sorry to hear your impressions. We have a robust culture that rewards those who go beyond their comfort zone and deliver results. Our values are clearly defined and we work with integrity. We’re growing fast, and are extremely optimistic about our future.
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