Axos Bank reviews

Thank you for sharing your feedback. We're sorry to hear the proper protocols may not have been respected during orientation, and we've addressed your concerns with the relevant team members. We believe that preventing the spread of COVID is a shared responsibility, and we've repeatedly communicated with team members the steps we're taking -- and the steps they should take -- to ensure a healthy, safe and comfortable work environment. We've stressed CDC guidance that the best way to reduce the spread of COVID is limiting face-to-face contact with others, and we've asked team members to not just bring facial masks to work and wear them in the common areas as required but also to respect social-distancing guidelines in those same common areas. All team members are required to check their temperature each day before reporting to work, and we’ve installed temperature-check stations on every floor -- with each station featuring a no-touch digital thermometer, paper towels and sanitizer. Finally, we've provided sanitizer spray and paper towels at all print stations, in meeting rooms and in kitchen areas, and all of our offices receive a deep cleaning each night.

Thank you for taking the time to share your input. We consider all reviews on this forum to be authentic, and we take each and every one seriously. There's a lot to unpack in your review, and we'll try to address your main points. First, we try not to hide the fact that we have a unique, meritocratic culture at Axos. We push team members to operate outside of their comfort zones because that's where they learn and grow the most. Does that create a challenging environment? Sure. Does that foster excellence and drive success at the individual, team and organizational level? Absolutely. At a time when other banks are shuttering branches and reducing headcounts, Axos is on a hiring spree. We don't believe in furloughs or layoffs; we look to capitalize on opportunities in the marketplace and redeploy -- and retrain -- our team members accordingly. This formula allowed us to emerge stronger from the Great Recession, and we expect the same to be the case in the current economic downturn. Our pay packages are competitive and comprise a base salary plus twice-a-year, merit-based bonuses that are paid in a mix of cash and stock. Stock awards vest over three years and are intended to give team members a stake in the future of the company. Our CEO is very involved in leading this company to being the success it is and is yet going to be. Finally, we are committed to the principle of maintaining the safety and well-being of all our team members. Around two-thirds of our team members worked remotely during the pandemic. All of our office locations are in full compliance with all local public-health guidelines. We are genuinely sorry to hear your impressions, and hopefully you'll agree that this is not a generic response to your review. We encourage you to address your concerns with your manager.