Axos Bank reviews

3.1

55% would recommend to a friend

(763 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

763 reviews
1.0
Aug 7, 2020
Recommend
CEO approval
Business Outlook

Pros

Communal trail mix. Fancy coffee machine Tissues Free Parking

Cons

This is your warning, stay away If you want a complete picture go look at the reviews for BofI Bank of Internet (Most creative name ever I know) and you’ll see this place has a history of poor culture and more turnovers than a bakery. Good luck building any working relationships when people leave through a revolving door. Don’t let them imply that this is a startup or a fintech company by any means. It’s been in business 20 years, it’s not a startup, it’s playing catch up. There is no startup culture. There are no sponsored events or team building. The culture is cold, dark, and emotionless. Don't expect work-life balance. It's frowned upon if you only work 40 hours a week. You are disposable. COVID response has been an embarrassment and continues to be a farce. For a bank that prides itself on having few physical branches, and being “banking evolved”, half the workforce was required to come in everyday to the office. Now pretty much everyone is back. Literally 2 whole buildings, 30 floors, and we are the only company still coming in. Shoot, someone even called the cops on us. No work from home even if you have a laptop and VPN. Like what’s the point? If you wanted to wfh, you had to get special permission and document every single minute of work. Talk about widespread distrust and micromanagement. Not to mention they record your screen and track your browsing and mouse to make sure you’re working. This is everyone, no matter where you’re working. Hello, we’re adults here and goodbye privacy. It definitely starts at the top. Apparently, the CEO and senior executives can just ignore wearing a face mask. Like can you at least pretend to care? You do have older employees besides the fresh college grads eager to earn $19/hr. Doesn’t surprise me, when I first interviewed, there was Fox News blaring in the entrance lobby. There’s a self-serve thermometers at each door, but I guarantee you no one uses them. Add to that you have employees still going out on weekends, getting exposed, coming back to the office, only to leave because they have to go get tested. Oh, it’s not all bad, we still have communal trail mix in all break rooms. Splendid, I’ll just grab some covid peanuts and m&m’s. Also, don’t believe the excuse that we aren’t working from home due to IT security concerns. I have colleagues in very similar or identical positions in other banks who have been working from home the entire time. They, and all my friends and family are bewildered that we’re still going in. So, either that’s a lie, or, this “online” bank can’t get their IT security together. Compensation is below average. They try to justify it by giving larger bonuses. The thing is half the bonus is stock, which vests over 3 years. So, assuming you get a bonus after your first 6 months, you won’t even see 1/3 of that until a year later. So, 1.5 years to see a fraction of it. Annual cost of living increases is not given to everyone. Stock doesn’t help much when you’re not in the tax bracket to benefit from it, and most people leave before 2 years anyways. The 401k is just disrespectful. You only get a match in stock. This stock does not begin to vest until 2 years, so basically nothing. Then it takes a full 6 years to vest fully. This wouldn’t be so bad if the stock has performed well, but take a look it (NYSE:AX) and you’ll see growth is stagnant. The best is when we’re given a half day before Christmas and are told it’s a “gift” from the CEO. Don’t expect to get July 3 off if it falls on a Friday either.

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Axos Bank Response
5y
Thank you for taking the time to share your concerns. Your feedback is important as we confront these challenging times as a team and strive for excellence. COVID-19 has presented challenges for all of us and at Axos, we are incredibly proud of the way our team members have risen to this moment. Make no mistake, being an essential business has demanded a lot. It has challenged us and even brought out the best in us. We've adapted quickly to meet the health and safety needs of our employees while continuing to offer the excellence and superior service our customers deserve. We all remain invested in that mission. We appreciate what each and every team member is doing every day to deliver their very best in the toughest of times.
5.0
Aug 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Growth opportunities, fun and competitive culture, great leadership and onboarding, and flexibility.

Cons

I have not experience any of the downsides to working here.

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Axos Bank Response
5y
Thanks for taking a moment to share your review.
1.0
Aug 3, 2020

Careless reaction to Covid-19

Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow in the short term

Cons

I’m not sure why the CEO is so insistent on everyone being at the office as the virus is getting worse. Maybe he thinks since we are underpaid overworked and treated like money making machines during the pandemic that we have no loyalty to work well from home. But we are loyal to our peers and our own personal growth and are hard workers and are more than capable of keeping performance levels high while working at home

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Axos Bank Response
5y
We appreciate that you took the time to share your input. The fact is that we're an essential business that has seen an enormous surge in business activity since the onset of the pandemic, and our executive management has taken decisive action to balance our responsibilities to all stakeholders: customers, shareholders, and employees. We're focused on getting -- and keeping -- team members employed to meet increased customer demand; on maintaining a healthy, safe work environment in full compliance with local health regulations; and on delivering value to our shareholders.
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Glassdoor has 818 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.