Axos Bank reviews

3.1

55% would recommend to a friend

(763 total reviews)
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Gregory Garrabrants

58% approve of CEO

58% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 763 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

763 reviews
5.0
Jul 22, 2020
Recommend
CEO approval
Business Outlook

Pros

The position offers you the opportunity to perform and be compensated very well. There is no cold calling, but you do have to be able to sell. The management team also values you as both an employee and person. They invest in your success and are always willing to help. You have full control over how you perform, all dependent on time and effort.

Cons

No real cons, but it is an office setting. If you don't feel that you can perform in an office, it probably isn't for you.

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Axos Bank Response
5y
Thanks for taking the time to post a comment. These are exciting times for our mortgage business, and it sounds like you're enjoying being part of the team!
3.0
Jul 21, 2020
Recommend
CEO approval
Business Outlook

Pros

The staff was super friendly and supportive ! My trainer Lydia was always there to help me to learn and eagerly sought out my thoughts to ensure a better working environment.

Cons

As a finance major... the term banker refers to something completely different... wasn’t expecting it to mean “call center”. The position is highly structured and monitored on an absurd level, in my opinion, but it just might be because I don’t know the culture that is call centers. Loved the company just wish I was in a different position that suited my degree field better.

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Axos Bank Response
5y
Thanks for taking the time to provide input. We listen to each and every review, and we're glad to hear that you felt supported by your trainer. As a data-driven organization that makes decisions based on facts, we monitor, measure and analyze all kinds of data. It may seem excessive to some, but it's a core part of our culture -- and a key reason for our success. We'll certainly keep up the good work, and wish you success with the next step in your career.
1.0
Jul 21, 2020

Handling the covid situation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some of the coworkers are good to work with

Cons

Extremely unsupportive atmosphere on all fronts.

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Axos Bank Response
5y
Thank you for sharing your views. The fact is that we're an essential business that has seen an enormous surge in business activity since the onset of the pandemic, and our executive management has taken decisive action to balance our responsibilities to all stakeholders: customers, shareholders, and employees. We activated our pandemic response plan in mid-March, which resulted in over half of our team members working remotely for an extended period of time. We're proud of the way our team members rallied together and met our customers' needs during this critical time. We're definitely interested in what our team members think about our response to the pandemic, which is why we conducted a company-wide survey earlier this spring. Significant majorities of our team members agreed that Axos provided a healthy and sanitary place to work, that Axos did a good job of educating team members about staying healthy, and that Axos was doing a good job of responding to the pandemic. We're focused on getting -- and keeping -- team members employed to meet increased customer demand; on maintaining a healthy, safe work environment in full compliance with local health regulations; and on delivering value to our shareholders. We're sorry to hear that you do not feel supported, and we'd encourage you to address your concerns directly with your manager.
Viewing 697 - 699 of 763 Reviews

Glassdoor has 818 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.