Axos Bank reviews

3.1

55% would recommend to a friend

(764 total reviews)
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Gregory Garrabrants

59% approve of CEO

59% positive business outlook

Axos Bank has an employee rating of 3.1 out of 5 stars, based on 764 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Axos Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

764 reviews
3.0
Aug 22, 2021

Work Culture

Recommend
CEO approval
Business Outlook

Pros

If you are trying to gain banking experience and/or need a job with good benefits and some growth potential, then Axos may be a good suite for you. All departments operate differently but you have the opportunity to transfer from within if you actively seek out the position you want and talk to your manager to see if they'll help you transfer.

Cons

You will be overworked, no questions asked. If you are against the whole 9-5 mantra and despise sitting at a desk under artificial lights and being told to tackle problems for which you did not receive full comprehensive training for, then turn away and find work somewhere else. Axos also has a primitive way of doing pay raises, they only go in effect once a year. If you get promoted right after they submitted the pay raise reviews, you'll be taking on the higher workload for your new position but will remain at your current pay for about a year and a half until the next raises come in effect. If this isn't an example of dumb greed, I don't know what is.

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Axos Bank Response
4y
We appreciate the constructive feedback and will share your perspective with senior management.
1.0
Aug 17, 2021
Recommend
CEO approval
Business Outlook

Pros

No Pros at this job. It there is one it is no nights or weekends

Cons

No one cares about the customers. They lie and say its okay because of the fine print

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Axos Bank Response
4y
Sorry to hear this feedback, particularly as it relates to customer care. The fact is that we're obsessed with our customers, and we take great pains to constantly listen to their voice and understand how we can improve the customer experience. It sounds like we need to do a better job to communicate that message internally.
1.0
Aug 2, 2021

Eh

Recommend
CEO approval
Business Outlook

Pros

Nice location, nice building, young coworkers if thats what you are looking for

Cons

Terrible workplace culture, extremely high turnover rate, management that doesnt care about employees

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Axos Bank Response
4y
Sorry to hear that your experience hasn't matched your expectations. Our culture is unique and we recognize it may not be for everyone, but it has been instrumental to our success. If you're entrepreneurial, data-driven, results-focused and eager to learn and grow by getting out of your comfort zone, you'll do well in our meritocratic culture.
Viewing 70 - 72 of 764 Reviews

Glassdoor has 819 Axos Bank reviews submitted anonymously by Axos Bank employees. Read employee reviews and ratings on Glassdoor to decide if Axos Bank is right for you.