- Market Environment - BB&T is working hard to cut costs to provide competitive returns to its shareholders. This means staffing is lighter than most associates are used to and the bank has been repeatedly reorganized to promote efficiency. This is hard on the associates, but hopefully will translate to shareholder value and a more relaxed expense focus longer term
- Large Institution - I still happy bank with BB&T after leaving, and am exceedingly happy. However, while a larger financial institution has more width and depth of services, it is still not a small bank. Even with a customer service focus, there is less local decision making than at a small local bank with only a few dozen branches.
- Conservative - BB&T is conservative, and very risk averse. While BB&T is currently extremely well positioned in its retail lending from a competitive standpoint, there will be deals you run into where we cannot lend because BB&T is simply to risk averse. Similarly, we will not charge prices that are likely to create long term losses on other services/products to generate short term revenue. This is great for the overall company, but may make it hard to compete with other banks willing to be more risky and short sighted.
