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      BB&T

      Engaged Employer

      BB&T reviews

      3.4

      58% would recommend to a friend

      (2,374 total reviews)
      avatar

      Kelly S. King

      82% approve of CEO

      53% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.6

      Culture & values

      3.5

      Compensation and benefits

      3.3

      Work/Life balance

      3.2

      Career opportunities

      3.1

      Senior management

      BB&T has an employee rating of 3.4 out of 5 stars, based on 2,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BB&T employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Feb 6, 2016

      hard to advance and wrong people in management

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      OK benefits but not without issues.

      Cons

      Hard to advance unless you are favored. Wrong people in management. Raises are very small. The bank keeps buying other banks without regard to the current welfare of their employees.

      2.0
      Nov 21, 2015

      Good outward appearance, drama at the branch level

      Relationship banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Extremely thorough training. Good matching % 401k. Bank has a great growth story in the South as well as some very loyal customers

      Cons

      Technology wise, not the most up to date Bank. Branch/real estate is quite old not as many new branches. behind the curve on updates all the way around. Average age of customers 65-70 yrs old, needs to make changes to attract younger clients as well, that might appreciate the wider range of products. From branch to branch I experienced quite a bit of inner office drama centered around young inexperienced management that spent a lot of time gossiping about others around them.

      3.0
      Jun 18, 2015

      Challenging Environment for a Bank Growing

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Despite some of the changes over the years, benefits remain top-notch - good healthcare options, exceptional vacation and sick leave (though this policy is not enforced consistently enough from manager-to-manager, dept-to-dept, or LOB-to-LOB), one of the few firms (let alone banks) to offer a pension, and good enough 401(k) plan. Salaries tend to be slightly below market, but the benefit package will overcome some of that.

      Cons

      Tremendously different culture than that of 10-15 years ago. The bank's growth to a top-10 institution has created a bit of an unwieldy animal. Most roles now have multiple layers of middle management above them, which has started to dissolve what used to be one of the company's strengths - the transparency in decision-making, strategy, and outlook from senior leadership. This is likely not a conscious decision of mgmt., but, rather, the unfortunate byproduct of a transition from a mid-size regional "community" bank to a top-10 SIFI firm. However, as mgmt. continues to preach employee engagement, but, the further you get from Winston-Salem, the harder it is to see that engagement, it begins to sound disingenuous.

      Viewing 97 - 99 of 2,374 Reviews
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      Glassdoor has 2,445 BB&T reviews submitted anonymously by BB&T employees. Read employee reviews and ratings on Glassdoor to decide if BB&T is right for you.