BB&T reviews

3.4

58% would recommend to a friend

(2,374 total reviews)
avatar

Kelly S. King

82% approve of CEO

53% positive business outlook

BB&T has an employee rating of 3.4 out of 5 stars, based on 2,374 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BB&T employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Nov 10, 2008
Recommend
CEO approval
Business Outlook

Pros

Decent benefits package. A good place to start a career if you don't have a college degree. Banking experience can open the door for future non-banking jobs. They have offices along the east coast, so transfer is a possibility. They also have BB&T University. They hire bilingual people at a premium rate.

Cons

The retail side of BB&T banking is SELL, SELL, SELL, and SELL! They are mainly concerned about selling their products and services; however, they pay attention to customer service so they will provide training. Management at the branch level are not always professionals. They are basically people who have been in banking for a long time.

4.0
Nov 9, 2008
Recommend
CEO approval
Business Outlook

Pros

BB&T is a values driven organization that manages to hold true to those values and does not stray into nebulous realm of doublespeak or propaganda much, if at all. BB&T is a traditional conservative bank that tends to stick to traditional banking models, which allows it to avoid risky, unproven or volatile components of the banking market. The bank verbally values employees and has programs to reward individuals financially for successful or noteworthy performance. The leadership is strong, smart, thoughtful, and honest. The executive management team, especially Allison and King, are exemplary leaders.

Cons

BB&T is a traditional conservative bank, which means it falls behind industry in some ways. While the tradition is often a strong point in fiscal decisions, it is a hindrance in technical development and deployment and utilization of technology. In an industry that values the bottom line, efficiency in the workplace should be a primary component of every job and a goal of every department. Too often, the leadership within the bank fails to realize when ideas need reflection and it seems like as a general rule, workplace decisions are often left untouched for extended periods of time, as people are seemingly content to keep doing what they have always been doing. While the adage dictates that we should expect to get what we have always gotten (if we keep doing what we have always been doing), there are always opportunities for improvement, and they are largely unrealized.

Viewing 2341 - 2343 of 2,374 Reviews

Glassdoor has 2,445 BB&T reviews submitted anonymously by BB&T employees. Read employee reviews and ratings on Glassdoor to decide if BB&T is right for you.