BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)
avatar

Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

700 reviews
2.0
Oct 16, 2014

Sales Driven

Recommend
CEO approval
Business Outlook

Pros

Culture is great. Everybody is positive. You will meet the CEO at least once. It has a small company feel. There are always experienced people you can trust for help. There's a general help desk you can call any time for anything and they will save you.

Cons

BECU is completely sales driven. BECU has changed directions in the last 10 years. Its no different than a bank, except BECU doesn't pay income taxes. You will be spoon fed if you really are helping the members, you'll have great loan dollars. Because everybody needs a loan, right here, right now. If you aren't hitting your numbers, its because you're not asking the right questions. You will learn to run 20+ programs at one time while going through a six step sales process with your member. It's easy to make errors with programs such as appro, so make sure your first priority is learning to run the software well. Every location has pretty much the same sales metrics. So stay out of grocery stores or areas known for people with bad credit. You won't be successful if you work in an area you cant hit your numbers. Member Consultants are expected to push loans (Often times at higher rates than banks) to members. BECU no longer will help members who receive an abnormal amount of fees due to automatic transfer errors, ect. To me, this is not what a credit union stands for. We were expected to explain to the Member that account fees are required to avoid taking a "loss" to the credit union, which is false. Its just revenue building. Expect extensive sales training, days where your manager sits behind you with a notepad to critique your sales technique, ridiculous amount sales metrics (20+ Dimensional Excel File), threat of job loss from managers for not meeting sales goals, despite nice employees and a positive environment overall.

2.0
Sep 20, 2014

so-so

Recommend
CEO approval
Business Outlook

Pros

easy going - nice coworkers - no micro management as long as you do your job - management is respectful; they dont give you that "im better than you or more important feeling"

Cons

no vacation time ever available training was not helpful - you are pretty much thrown to the wolves - however there is so much to learn not sure if it is realistic to learn in all in training anyway

5.0
Sep 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Fantastic benefits, member focus, employee centric, innovative, forward-thinking, safe, trusted, great values.

Cons

Fantastic that all employees offered free Orca train / transit card, however, connecting with vanpools is not easy. In lieu of Orca card, offer option to select a flat $ amount deposited to a Good 2 Go account to permit use of carpool lane.

Viewing 661 - 663 of 700 Reviews

Glassdoor has 748 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.