BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)
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Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

700 reviews
2.0
Jan 9, 2025
Recommend
CEO approval
Business Outlook

Pros

decent pay and people are fun to talk with

Cons

- the new CEO for sure needed to shake things up but is trying to transform this once great institution for the community to just a normal f*** you bank - no upward mobility they hire externally over already proven employee's because its cheaper - I was actually held back from another position only because me leaving would through off branch goals, they will pigeon hole you if you do a good job at the branch level - When I left and applied back I was told they would likely never select a past employee for an interview regardless of past performance

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BECU Response
1y
Thank you for sharing your feedback. We take concerns about culture, mobility, and opportunity very seriously. We want you to know that we hear your concerns. Over a third of BECU hires are from our employee base. Even so, we recognize a need to better service our existing team members and are hard at work creating tools and resources for a better internal mobility experience. BECU will never discourage anyone from applying. If you feel this has happened, please call in and speak with someone in our HR department. In the meantime, we will ensure your feedback is routed to the proper channels, departments, and people. We know leaving difficult feedback isn't always easy, but we appreciate you taking the time to do so.
5.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

good benefits with good pay

Cons

work hours with long hours

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BECU Response
1y
We love it when our current team members have a great experience working for BECU and connecting with our organization’s purpose. Thank you for the time you spend helping serve our members, employees and their communities. Your dedication and work is appreciated! Thank you for taking the time to leave a review/comment.
2.0
Jan 6, 2025
Recommend
CEO approval
Business Outlook

Pros

Good training, highly organized, decent pay.

Cons

Employees in the contact center are just a number. They bit pick calls and say they don’t make you follow a script…. But when you have to hit 20 specific points/phrases - it’s a script. Very depressing environment.

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BECU Response
1y
Thank you for sharing your feedback. We're sorry to hear that your experience at BECU was not what had been expected. We're saddened to hear that you felt like just a number, as all employees are valued at BECU, regardless of position. We will ensure that we take your feedback to the proper leadership and channels to ensure it is reviewed for future opportunities. Thank you for taking the time to leave a comment/feedback for us.
Viewing 94 - 96 of 700 Reviews

Glassdoor has 748 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.