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      BECU

      Engaged Employer

      BECU reviews

      3.0

      40% would recommend to a friend

      (700 total reviews)
      avatar

      Beverly Anderson

      48% approve of CEO

      37% positive business outlook

      Ratings by demographic groups

      BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      700 reviews
      3.0
      Aug 20, 2020

      Losing What Made it Special

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Been in various roles at the corporate HQ for ~8 years. My intention in writing this review is to provide current information for job-seekers curious about a corporate role. -Local community organization -PTO -Credit union which means no focus on short-term profits for shareholders.

      Cons

      I've been with BECU for long enough to see it double in size and view the fallout from such growth. In the beginning things were fun and I enjoyed working hard because it really seemed like the credit union was focused on serving its members and the community. Flash forward to present day and most of the c-suite has been replaced with bankers which has diluted the secret sauce. BECU now just feels like a for-profit bank (but with non-profit salaries). -Work life balance has been poor across all teams. -C suite pushes initiatives leading SVPs/VPs to squeeze employees. Half the time project go no where. -C-suite responds to work life balance complaints by making empty promises or creating "business partner" roles to make projects more efficient. This just adds meetings to the calendar and the business partners throw around "corporate speak" which causes the environment to be sterile. MGMT then pats themselves on the back for increasing efficiency. -Low pay - Way behind the time on technology. If you are coming from a larger company expect to spend more time on manual processes. Oh and MGMT will just tell you to improve the processes but won't give you resources or budget. BECU is just a bank now (e.g. CEO pulls 7 figure compensation). I wouldn't recommend working there unless you need a gig. If you want to work somewhere that lives the culture BECU claims to produce, stay away. The seemingly genuine but curated response I anticipate getting from HR on this review should be a good example of the sterile corporation a once great community-focused credit union has become.

      avatar
      BECU Response
      5y
      Thank you for your feedback and years of service to BECU. Your input is important as we always look for ways to improve upon our employee experience. We are dedicated to communicating with employees to understand how we can support work-life balance, especially during this difficult time, and to regularly conducting market reviews to ensure we’re offering competitive salaries and benefits packages. Your comments have been shared with HR leadership and we encourage you to also share additional insights with your direct leader. As a member-owned credit union, we remain committed to our cooperative business model. Sharing our profits with our members and communities is core to how we operate. While we have grown over the past several years, we are focused on doing so at a thoughtful rate that doesn’t compromise the things that make us truly unique: the member experience and our culture. We also realize that with growth comes ongoing opportunities to improve upon our systems and processes to better support our members and employees. This can be challenging and we continuously keep the employee experience in mind as we navigate this journey, and employee feedback is an important part of this process.
      1.0
      Mar 6, 2018

      Don’t Believe The Hype

      Member consultant ii
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits that’s about it

      Cons

      Outside of the benefits everything else is terrible. BECU is ions behind everyone else in the financial world in all aspects. They promote themselves like a bank but don’t have the infrastructure to support it. Very much a bank in disguise of a credit union. No fluidity in processes between departments. Everyone is on a different page and a lot of finger pointing happens. If you work in the branch you will wear a million hats and also be expected to still hit your numbers. The stress is not worth it. Have an HR issue? Don’t even bother they will force you out. New employees start out at higher pay than tenured employees and they know this. Don’t count on getting promoted unless you’ve been with BECU for more than two years or you suck up to the managers.

      avatar
      BECU Response
      8y
      Thank you for the feedback about your experience with BECU. We are sad to hear that it does not match the workplace that we pride ourselves on creating and reinforcing each and every day. We value our employees tremendously and continue to seek out ways to improve their overall experience. This includes the infrastructure to support their work and employee feedback is an important tool in this process. As a not-for-profit credit union, BECU strives for balanced performance. It’s not just about the numbers, but rather how we can provide the best value and service to our members. Employees are essential to creating the positive, personal interactions with our members that differentiate us from other financial institutions, and we believe that educating members about our services is vital to helping them achieve their financial goals.
      2.0
      Nov 15, 2025

      Poor Leadership and Work Environment

      Sr manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits are competitive.

      Cons

      Unstable leadership. No psychological safety.

      avatar
      BECU Response
      7mo
      Thank you for taking the time to share your feedback. We appreciate your honesty and the care it shows for both the organization and the people who work here. It’s encouraging to hear that you find the pay and benefits competitive — that’s something we take pride in, and we’re glad it’s made a positive difference. That said, your comments about leadership instability and the lack of psychological safety are deeply concerning. We understand that while experiences may vary, your feedback is an important reminder of how critical transparency, accountability, and respect are to maintaining a positive culture. Your advice to address leadership behavior and rebuild trust is heard. Real change takes consistent action — not just words — and that includes ensuring that all employees, regardless of level, model the organization’s values of respect and integrity. Thank you again for sharing your perspective. Even when feedback is difficult, it helps guide meaningful reflection and improvement, and we’re committed to continuing that work.
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      ReviewsBECU reviews

      Glassdoor has 748 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.