BECU reviews

3.0

40% would recommend to a friend

(700 total reviews)
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Beverly Anderson

48% approve of CEO

37% positive business outlook

BECU has an employee rating of 3.0 out of 5 stars, based on 700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The BECU employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

700 reviews
2.0
Oct 9, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent pay and benefits compared to other credit unions Some genuinely nice coworkers who try to make things better Stable job if you’re looking for little change

Cons

Tech leadership frequently chases trends and buzzwords like AI without producing meaningful results or long-term value There’s a strong disconnect between leadership’s DEI messaging and the actual diversity of perspectives within technical and management teams. Most of technology leadership are of East Inidan descent. Increasing reliance on out-of-state hires despite the company’s roots in Washington, undermining its commitment to the local community and economy Many managers lack a true understanding of software development or modern engineering practices Employee incentives are getting worse — bonuses are harder to achieve, and the pension program is being phased out for new hires, with pressure on existing employees to give it up

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BECU Response
8mo
Thank you for sharing your thoughtful and detailed feedback. It’s clear that you care about both the organization’s values and the direction of its technology teams, and we appreciate the time you took to express your perspective. We’re glad to hear that you’ve experienced positive aspects such as fair pay and benefits, supportive coworkers, and a sense of job stability. Those are meaningful strengths that we want to preserve and continue to build on. At the same time, we hear your concerns about the direction of technology leadership, diversity representation, and changes to incentives and benefits. It’s understandable to feel frustrated when new initiatives—especially those involving emerging technologies—don’t always seem to deliver the expected results or when communication around strategy feels unclear. Innovation is important, but it must be balanced with transparency, thoughtful execution, and genuine inclusion. Regarding your comments on diversity and leadership representation, we want to acknowledge that these topics are deeply personal and complex. Our goal is to foster an environment where all perspectives are valued, and where diversity—of background, thought, and experience—is embraced as a strength. While some may perceive gaps in how that’s being realized, feedback like yours helps us continue to evaluate and strengthen those efforts in an authentic way. We also understand your concern about compensation changes and the phase-out of certain long-standing programs. Adjustments like these can be difficult, especially when they affect trust or a sense of long-term security. We’ll continue working to ensure that compensation and benefits remain competitive and aligned with our commitment to supporting employees. Thank you again for your honesty. Even when perspectives differ, feedback like yours is essential to helping us grow, stay accountable, and continue building a workplace that reflects our shared values.
1.0
Aug 24, 2025

Big bank

Recommend
CEO approval
Business Outlook

Pros

Stable employment and good benefits

Cons

Big changes CEO says wants to be like Wells Fargo and we are embracing AI and toxic work environments disappointing to see

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BECU Response
9mo
Thank you for taking the time to share your perspective. We’re glad to hear you find stability in your role and value the benefits provided—those are important to ensuring employees feel supported. We also hear your concerns about the cultural shifts you’ve described, particularly around leadership direction, the adoption of AI, and how changes can affect the work environment. Change—especially at a large scale—can be difficult and unsettling, and it’s understandable that it may feel overwhelming at times. While innovation and tools like AI are meant to create efficiencies and help employees succeed, we recognize that how these changes are introduced and communicated matters just as much as the change itself. We're committed to continuing transparency around direction and the "why" that comes with change. Your advice to management highlights an important tension: the need to evolve while also staying grounded in the culture and values that have long defined the organization. Even when change is necessary, it should come with clarity, transparency, and care for how employees experience it. This change and growth is to ensure we can continue meeting our members where they need us most, and with the changing landscape of banking, in general. We sincerely appreciate your honesty. Feedback like this helps us reflect on how to balance stability with innovation while ensuring that our employees feel valued, heard, and supported through the process.
1.0
Jun 28, 2025

Not what it used to be

Recommend
CEO approval
Business Outlook

Pros

Good benefits Work from home

Cons

New ceo and ‘svp’s’ are clueless and have changed the culture for the worse. Because Becu needs to pay these svp’s they are making cuts anywhere and everywhere else they can. It wasn’t the same Becu as when I started there and loved being a part of

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BECU Response
1y
Thank you for taking the time to share your experience. We're glad to hear that the benefits and work-from-home flexibility were positives for you — these are important aspects of supporting employees and creating balance. At the same time, we hear your concern and frustration about the changes you’ve seen in the culture and leadership. Feeling a sense of pride and connection to an organization’s values is incredibly important, and it’s clear that you once felt that strongly here. It's disheartening to know that those feelings have shifted over time. Your feedback about leadership decisions, cost-cutting, and cultural changes is deeply important. We understand how difficult it can be to witness an organization you’ve cared about evolve in ways that may not align with the initial pieces that brought you in. That kind of shift can affect a sense of belonging — and that’s something we need to reflect on with sincerity. Thank you again for sharing your perspective. It’s voices like yours that help illuminate where we need to reconnect with our purpose and continue to commit to supporting the people who make this organization what it is.
Viewing 25 - 27 of 700 Reviews

Glassdoor has 748 BECU reviews submitted anonymously by BECU employees. Read employee reviews and ratings on Glassdoor to decide if BECU is right for you.