BELAY reviews

3.4

54% would recommend to a friend

(282 total reviews)
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Tricia Sciortino

55% approve of CEO

48% positive business outlook

BELAY has an employee rating of 3.4 out of 5 stars, based on 282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BELAY employee rating is in line with the average (within 1 standard deviation) for employers within the Human Resources & Staffing industry (3.8 stars).

Reviews by job title

282 reviews
5.0
Jan 27, 2026
Recommend
CEO approval
Business Outlook

Pros

BELAY has an awesome culture and desire to serve with integrity. I learned so much about relationship building, strategic decision-making and how to thrive working autonomously. It was my first totally remote job and was very flexible to my lifestyle needs.

Cons

If you’re not disciplined or need in person interaction it can be tough. They do a good job of connecting you with your team members and interacting and engaging, which worked for me. But for those who needs the in person human interaction often it could be a challenge.

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BELAY Response
5mo
Thank you for sharing such a thoughtful reflection on your time at BELAY. We’re grateful for the impact you made as a Client Success Consultant and for the way you highlighted what matters most to us: serving with integrity, building meaningful relationships, and supporting one another in a remote environment. We’re especially encouraged to hear that the flexibility and autonomy of remote work aligned well with your lifestyle and helped you grow professionally. You’re absolutely right that remote work isn’t one-size-fits-all, and we appreciate your balanced perspective on the discipline and intentional connection it requires. Creating space for collaboration, engagement, and human connection while honoring different work styles continues to be an important focus for our team. Thank you as well for your encouragement to remain anchored in our core values as we grow. That commitment is central to how we lead, serve, and build for the future. We’re proud to have had you on the team and wish you continued success in all that’s ahead. Warmly, The BELAY Team
5.0
Jan 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexibility Growth opportunity Be your own boss

Cons

Pay is low, but consistent with the market

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BELAY Response
6mo
Thank you for taking the time to share your experience and for your long-standing commitment to BELAY. We’re truly grateful for the role you’ve played over the past several years. We’re glad to hear that the flexibility, growth opportunities, and ability to operate with a high level of autonomy have made BELAY a strong building block in your career. Creating meaningful, long-term opportunities where professionals can grow, lead, and work in a way that fits their lives remains central to our mission. We also appreciate your balanced perspective on compensation. Our model is designed to align with the broader remote and fractional market while providing consistent work, client access, and ongoing support. We’re continually evaluating how we can strengthen the value we offer to both our team members and the clients they serve. Any additional feedback you'd like to share is always appreciated. Feel free to connect with us directly by emailing talent@belaysolutions.com or by reaching out directly to your Talent Specialist. Thank you again for your trust in BELAY and for growing with us. We’re honored to be part of your professional journey.
2.0
Dec 19, 2025
Recommend
CEO approval
Business Outlook

Pros

True work from home work.

Cons

Pay is low/capped. Belay sends out emails from accounting advising clients that their rate is going up 1% without even telling their VA's so they can advise their clients. If you have a very self-sufficient client or VA that doesn't need any hand holding Belay is definitely making bank off the VA's back. 70/30 split in favor of Belay is very unfair if you have a client that hasn't even been in touch with their CSC in over 4 years. Sending out increase invoices when the client doesn't "need" any of Belay's services feels like a money grab to both the client and the VA since this isn't even split with the VA. Belay's prices for clients are becoming too high. They can place an ad on Indeed or go to a competitor that offers the same services or more for less.

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BELAY Response
6mo
Thank you for taking the time to share your perspective and for the many years you’ve invested in serving clients through BELAY. We deeply value the commitment and consistency of contractors who have helped build and sustain this work over time. We’re glad to hear that the flexibility and true work-from-home model continue to be meaningful benefits. At the same time, we hear the concerns around pay caps, rate increases, and how value is experienced—particularly in long-standing, highly self-sufficient client relationships. Your feedback highlights an important tension that exists in scaling a high-touch, relationship-driven service while also supporting the systems that make remote work reliable and sustainable. In addition to placement, BELAY handles client acquisition, matching, and onboarding, along with backend administration such as contracts, invoicing, collections, and ongoing client support. These services are designed to allow contractors to focus on the work they do best, without the need to market themselves, manage billing, or navigate client logistics independently. Even when day-to-day support may feel minimal in stable relationships, the infrastructure and advocacy remain in place should needs shift on either side. That said, we recognize the importance of clear and timely communication—especially around rate adjustments—and your feedback regarding transparency is well taken. Thank you again for your faithfulness, your professionalism, and your willingness to share candid feedback. Voices like yours help shape how we grow, improve, and serve both contractors and clients with greater clarity and care. We encourage you to connect directly with your Talent Specialist regarding your pay rate and any other areas of feedback you have. Warmly, The BELAY Team
Viewing 13 - 15 of 282 Reviews

Glassdoor has 688 BELAY reviews submitted anonymously by BELAY employees. Read employee reviews and ratings on Glassdoor to decide if BELAY is right for you.