Pros
I worked for M&I Bank for 9 years before BMO bought out M&I. Prior to the merger, management was very supportive, improvements were made to technology tools & processes were improved which made the high work loads challenging but possible. Benefits were decent, Goals/bonuses were challenging but fair.
Cons
There was a very poorly managed merger in 2012 - 2013. While change is always difficult, so many poor business decisions were made by choosing inferior technology systems, not providing training on the new technology, not establishing proper & legal procedures, etc. By not providing training to M&I employees, it really tied everyone's hands & made being efficient totally impossible. Also by not providing or keeping the more efficient technology tools that M&I had in place, & not transferring account information from the old system to the new system, letting experienced employees go while bringing in new employees with no training/experience also made handling the work loads impossible. Lack of coordination between BMO Harris departments & M&I departments created numerous issues. For example: A certain procedure was being done incorrectly (actually illegally) by a department, & I worked for 4 months prior to leaving to try to get that department to change the process. After I left, my boss continued to work toward getting the process into legal compliance for another 2 years (until he left) to no avail. I continue to talk with friends who are still working there, & I'm told that the work load has not improved, tensions & stress are still running out of control, & major process issues have still not been corrected,