BNY Customer Processing Associate II reviews

4.0

99% would recommend to a friend

(22 total reviews)
avatar

Robin Vince

10% approve of CEO

99% positive business outlook

Customer Processing Associate II employees have rated BNY with 4.0 out of 5 stars, based on 22 company reviews on Glassdoor. This indicates that most Customer Processing Associate II professionals have a good working experience there. BNY is rated in line with the average (within 1 standard deviation) by Customer Processing Associate II professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

22 reviews
2.0
Feb 25, 2019

Need out

Recommend
CEO approval
Business Outlook

Pros

Don't have work to take home

Cons

High turnover, the hard working employees do not get rewarded but are relied on too much. No advancement because they are getting rid of all middle management positions. Very low salary compared to other companies. No communication from upper management, they just hide in their offices. Yearly raises are a complete joke. The hours suck, it's dark when you get to work and dark when you get out. No time to do anything before or after, forget about being able to schedule any doctor appointments.

1.0
Oct 25, 2018

Bny management at its worst!

Recommend
CEO approval
Business Outlook

Pros

You can gather knowledge about investmsnt banking, for a fresher this company would be huge start up

Cons

Salary structure is very poor,the management is at its worst, trust me you don't wanna work there . No career growth unless until you butter the management. The cab facility and sodexo facilities is below par nothing much great. Hike happens every year but they only increase a penny from your ctc. Work pressure is definitely there but less pay less ctc less shift allowance. Most of all this management does not look at your performance instead they only see your caste, regional language so on,very biased. The management all the work to be done perfectly even if it's kills the employees they don't bother. I have been working here at this company for almost 3 years and nothing seems to improve, I did not even get a proper hike, I work my life off for this company but no benefit at all

2.0
Sep 16, 2018
Recommend
CEO approval
Business Outlook

Pros

Pick up and drop off Daily food allowance Great Location Laid back life Work life balance Good for Graduates only. MBAs, please don't waste your time applying here. You'll be made to do entry level jobs that are at par with graduates or diploma holders.

Cons

Night shifts are mandatory for all. Back end processing only. No scope of increments or rise in package. Managers put unnecessary pressure and dictatorship prevails as the TL or Managers hold a lot of power. Zero work ethics in the management. Only Favourism can get you a promotion. Lot of politics and non deserving employees sitting at influencial positions. HR cluster is useless. No body does their work properly and can only be seen loitering in the workspace or canteen. Work is terrible. They're hiring MBAs to do data entry and other entry level jobs while the Managers are mostly only graduates. Fresher's are unable to speak fluent English and there is no standard of hiring in the employees. The company is overfilled with labour when there is no work to do. Employees hardly work for 3-4 hours and the rest is wasted. Unnecessary harrasment by managers if you don't follow their ideas or have different opinions. Literally half of the processes can be automated. But the CEO doesn't care about this and they are still using ancient technology. Pay is way below the industry standards.

Viewing 19 - 21 of 22 Reviews

Glassdoor has 15,667 BNY reviews submitted anonymously by BNY employees. Read employee reviews and ratings on Glassdoor to decide if BNY is right for you.