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      BT Group

      Engaged Employer

      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,850 total reviews)
      avatar

      Allison Kirkby

      72% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.9

      Work/Life balance

      3.6

      Culture & values

      3.4

      Compensation and benefits

      3.3

      Career opportunities

      3.1

      Senior management

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      11K reviews
      3.0
      Apr 2, 2015

      losing faith

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Compensation, work from home policy

      Cons

      downsizing and cost cutting, benefits getting worse,

      2.0
      Sep 15, 2014

      BT Conferencing / Chesapeake, VA

      Just part of the team
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people to work with. Great industry to work in. It is very different than standard call center operations.

      Cons

      Uses many contract employees from Manpower. These people have little or no chance of getting on full-time with BT. This is after many years of service at a "temporary employee". The few that did get converted saw little or no increase in their pay. Regardless of your performance you will always get rated as Average. Pay increases are few and tiny. Expect to become an expert on service delivery but without any increase in pay. Most of this company's conferencing revenue is from America, and yet they continue to migrate American jobs to Hungary. BT benefits, especially medical, are terrible. This company is a British company headquartered in the UK.

      2.0
      Apr 12, 2018

      Sr Procurement Mgr

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay is generally a little higher than other companies Work with bright people Buyers cover both strategic and operational tasks and interface with the Senior Leadership Team

      Cons

      Poor processes, enabling tools consist primarily of MS Office. Procurement leadership micromanages but doesn't understand the business operations

      Viewing 28 - 30 of 10,850 Reviews
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      Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.