BT Group reviews

3.6

68% would recommend to a friend

(10,849 total reviews)
avatar

Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,849 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Mar 15, 2017

Company doesn't always embrace their workers abroad

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

When the job market is tight in the UK the company does what it needs to do to outsource and hire regular employees abroad, taking whatever steps necessary and paying a pretty handsome salary for talent based on local market rate.

Cons

When the UK job market goes south, the company looks to put UK workers back to work and makes US based employees redundant no matter what their ability level is or how much they produce. They've replaced key US workers on projects with lesser qualified UK workers and have set projects behind needing to bring those replacements up to speed.

1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

Global company. Excellent benefits. Some travel opportunitys

Cons

Totally UK focused. Will screw the US employees at the drop of a hat. All talk but never really make any progress in the US. UK managers discriminate against US folks - you will never have opportunity to move up in company as a US employee. They'll never say that - but that is the reality. 30-40% under pay middle mangers compared to comparable metro area employers

3.0
Sep 13, 2015
Recommend
CEO approval
Business Outlook

Pros

Experience - I learned a lot from working here for ten years. From various jobs in management to learning and development. Holiday/vacation time - if you're in the US you will likely never have a job with this much vacation time right off the bat. Global company - Fun working with/visiting people in different sites.

Cons

Pay - pay your employees a wage comparable to others in the same industry. Raises are hit or miss. I've seen an 8.5% raise to a 1.0% and had the same rating. Unattainable goals - you are rated on a five point scale. The 5 is completely unattainable, don't bother asking how to get there, you'll only be met with blank stares or your manager trying to dodge the question. Be happy with your 3. Wrong people/wrong place - some of the managers need to be sacked... immediately. They couldn't manage a team if it saved their life and watching them try is either comical or extremely frustrating. HR - we get you have to follow policy, but use some tact. Telling someone I need to be able to understand and deliver your quarterly review of an employee in case you get hit by a bus a die the next day could have been stated a bit more appropriately. She is like the SS and any minute that trigger can and will be pulled.

Viewing 25 - 27 of 10,849 Reviews

Glassdoor has 11,831 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.