BT Group reviews

3.6

68% would recommend to a friend

(10,851 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Aug 31, 2010
Recommend
CEO approval
Business Outlook

Pros

Excellent benefits and compensation. Generally competent peers within my department. Exposure to global experience in my field of interest. Closeness to home and airport for business travel.

Cons

Leadership at various levels (it gets worse as leadership level elevates) lead from a place of fear, lack of information, self-preservation and situationally determined professional morals and ethics. Communication and collaboration between related groups and within groups are fractured at best. It appears that for eh lest couple of years the decision has been made to transform at least in the US to become a mini-EDS as many key positions have been and continue to be filled by its former employees. ironically, while BT espouses specific work values of integrity, collaboration and customer-focus, the culture of EDS and those BT has hired from EDS generally behave in the opposite or close to opposite manner. It's hypocritical and has contributed to the creation of a toxic work environment.

1.0
Jul 17, 2008

Backwards organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a means to retire. The money starts OKish and stays OKish as you progress your "career" here.

Cons

Most of the company has its head in the sand, only mediocrity is rewarded. Everything about BT is fake, everything is all talk and no walk. Performance reviews don't dwell on what you have done, but on generic corporate values. Most people in the company at all levels replace real comments and speeches with a sea of trendy buzzwords. You will never hear about "something important to discuss", you will only hear about "a key enabler moving forwards".

1.0
Apr 18, 2025

Downward spiral

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work flexibility and 401k options

Cons

Zero pay increase over the years, bonuses cut in half or to zero, preference to UK, Hungary or India employees, objectives that cannot be met or goalposts moved, wishful thinking growth (revenue) objectives/projections.

Viewing 55 - 57 of 10,851 Reviews

Glassdoor has 11,833 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.