BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Jun 13, 2022

Losing Gas

Recommend
CEO approval
Business Outlook

Pros

Company reputation, historically a prominent force

Cons

BT is no longer the powerhouse it used to be. Top heavy management to worker bee ratio leaves a lot of work to be done, but no one to do it.

2.0
Feb 9, 2022
Recommend
CEO approval
Business Outlook

Pros

Decent work life balance, never working evenings, but sometimes early mornings. However this varies by team and function, some teams work much more. Generally nice colleagues, open and accepting. Large company that allows people to disappear in the cracks if they want to, but at the same time a small Global business which puts most close to senior leadership and seek opportunities.

Cons

The office is only accessible by car and in a relatively boring suburb of Dallas. Not a lot of energy, culture, or desire to try anything new. Everyone is 40+ married with kids and goes home after work. Nothing wrong with that, but this is not type of place with people willing to grab a beer with you during/ after work and network. This is not a great place if you consider yourself a sociable person and want to make connections. A massive bureaucracy that makes the organizations very inflexible. There is little desire to change the status quo on most topics. No clear policy on work from home, schedule flexibility, it all depends on the will of your managers. Very old American way of working and attempts to change it have not seen much success. As an example, the HR Manager in Dallas does not allow his employees to work from home, but other managers in the same office do. Leadership has mostly moved to the UK and appears that less focus is placed in the US/ America's outside of a sales perspective. Constant reorgs often make one wonder if their business unit is finally being sold off which leads to an ever present level of uncertainty. Poor training and support of managers which often leads to overbearing micromanaging managers. Benefits are standard to substandard.

5.0
Feb 6, 2020

Great Company

Recommend
CEO approval
Business Outlook

Pros

Lots of autonomy, good pay and great work life balance.

Cons

Don't apply if you're not a self starter or willing to accept responsibility for your own career.

Viewing 82 - 84 of 10,853 Reviews

Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.