BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Jun 11, 2012

BT Global Services

Recommend
CEO approval
Business Outlook

Pros

Unparalled Global Network/Services Footprint and Delivery Model Rich and deep Services/Solutions Portfolio Marquee Client List Unrivaled Branding/Name Recognition

Cons

1) UK Corporate at times seems 'out of touch' and onerous Governance processes restrict Regional Team flexibility/responsiveness/autonomny responding to 'in-theatre' market demands 2) BT Pension commitments inhibit Corp. flexibility to meet analyst expectations and eliminate 'dead-wood' UK personnel so Regional Teams are targeted for repeated (1-2/Yr) headcount reduction(s)forcing less people to try to do more 3) Recent wave of BT Global Services Executive Management / Sector Lead defections by legacy INS Services team appear tied to influx of ex-HP (EDS) management team and impact of repeated restructurings reminding former/current employees that they're operating in BT Americas version of 'Survivor'..... 4) Lack of US PoP density, or investment/acquisition strategy toward this end, inhibits BT's ability to effectively compete in the domestic MPLS space Vs AT&T, Verizon, etc. 5) Functionally, BT's Corporate focus RE: Alliance Management is more 'administrative' Vs strategic in nature. Certifications, VIP rebates, Procurement, etc. seem to take precedence over well thought out 'Go To Market' Campaigns, Building brand recognition/mindshare in the US, field engagement acceleration activities and true sales/business development.

3.0
Apr 4, 2011

lots of promise falling down on execution

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people - all willing to do the work and most very capable Good work life balance - lots of work at home and time off

Cons

no pay increases last several years and promotions limited very risk adverse culture and top down decision making at present though some signs of cahange

Viewing 79 - 81 of 10,852 Reviews

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