BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Apr 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Training is good, get loads of help, especially at the start.

Cons

Very KPI driven job, very target based. If you don’t hit your targets, you will be pulled aside in a meeting. Can be quite intense & competitive due to the nature of the job.

Viewing 94 - 96 of 10,852 Reviews

Glassdoor has 11,834 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.