BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
2.0
Apr 25, 2026
Recommend
CEO approval
Business Outlook

Pros

You can join if you are jobless, they pay you decent amount and it’s hybrid International processes Cabs provided by company

Cons

Don’t join as Sales advisor, customer support, billing or in backoffice department. The entire Consumer department is filled with rude people, no one cares about you. No celebrations at office instead they will ask you to work from office even on festivals Poor facilities, unhygienic pantries, no work life balance, even though it’s hybrid

1.0
Apr 22, 2026

Not recommended

Recommend
CEO approval
Business Outlook

Pros

No pros. No growth no pay

Cons

I will not suggest to join this

Viewing 97 - 99 of 10,852 Reviews

Glassdoor has 11,834 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.