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BT Group

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BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

11K reviews
3.0
May 2, 2012

Rollercoaster

Account manager
Recommend
CEO approval
Business Outlook

Pros

Most Senior Managers are pro-active in changing the old processes and implementing more customer focused initaives that enable employees todo their job better. Good salary, benefits package an recognition for achievements.

Cons

Its a big ship SLOWLY changing, long term employees resistent to change, lots of negativity around the place, lots of barriers to sales.

3.0
May 1, 2012

Up and down with the way the business went.

Managing principal
Recommend
CEO approval
Business Outlook

Pros

Great collaboration between employees. Great New Hire Training program. The consultants are great to work with. The employees want the company to succeed.

Cons

No clear management career track. Struggling to integrate with the parent BT. No up-front funding for programs (they are expected to be successful before the have a chance to ramp up and then are discarded before they have had a chance to show success)

2.0
Apr 15, 2012

Frustrating

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility of hours and accommodating personal circumstances Genuinely people care about the company and the customer

Cons

Everything is too complicated Performance is always viewed through negative lens Still doesn't work as one company enough

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Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.