Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1278 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 599 reviews)); "Benefits and leaves are good" ((in 445 reviews)); "World ethics is good and culture" ((in 335 reviews)); "Pay is good and hours are also flexible." ((in 314 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 416 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 210 reviews)); "Can be quite demanding and long hours" ((in 108 reviews)); "Senior management do not listen" ((in 104 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (10,852 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews

1.0

May 20, 2010

High Bureaucracy and Do Not Value Employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working and global scope

Cons

High bureaucracy. Do not value employees. Promotions are only paper-promotions.

2.0

May 16, 2010

Initially great place to work - but eventually things got stagnant

Service architect

Recommend

CEO approval

Business Outlook

Pros

Technical innovative Good exposure to Outsource and Managed Services

Cons

Lack of pay increase (pay frozen for 5 years+) Too internal process oriented No recognition for a good achievement in terms of promotion or pay increase A pat on the back is not enough

4.0

May 14, 2010

Good Place to Work if salary isn't a key concern

Senior consultant

Recommend

CEO approval

Business Outlook

Pros

Lots of Training Opportunities Smart People Low Stress Work from Home

Cons

Exec Mgmt seemed lost BT and INS still seem lile 2 separate companies Marketing was lacking in US Pay was average at best

Viewing 10738 - 10740 of 10,852 Reviews

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BT Group

BT Group reviews

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High Bureaucracy and Do Not Value Employees

Initially great place to work - but eventually things got stagnant

Good Place to Work if salary isn't a key concern

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