Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1278 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 599 reviews)); "Benefits and leaves are good" ((in 445 reviews)); "World ethics is good and culture" ((in 335 reviews)); "Pay is good and hours are also flexible." ((in 314 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 416 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 210 reviews)); "Can be quite demanding and long hours" ((in 108 reviews)); "Senior management do not listen" ((in 104 reviews)); "Poor leadership with constant conflict at senior level and micro management of expenditure." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

Skip to content Skip to footer

Notifications

BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

5.0

May 27, 2010

One of the best firms to work for...

Consultant

Recommend

CEO approval

Business Outlook

Pros

Pay is OK, but not the Best Lots of Training Opportunities Smart Talanted People Work from Home. Excellent work life balance

Cons

Pay is below rest of industry Marketing is lacking in US Poor integration of teaming

2.0

May 25, 2010

Good then very Bad

Network tech

Recommend

CEO approval

Business Outlook

Pros

I learned a lot a BT. It was a good starting point in a career in IT. Everyone was also very easy to get a long with.

Cons

After some time working there they figured you've worked there long enough to know everything so from then on there was no help with any new projects that came up. They also gave people no time off because there was no one that could cover their time, so people would be mad at each other. Work was also non-stop from the second I walked into the door to about 30 mins after when I was supposed to have already left.

3.0

May 24, 2010

Decent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

It's okay if you're in the right place, terrible if not - there are many sub-cultures and an awful lot depends on your manager

Cons

Pay's not great compared to other companies.

Viewing 10735 - 10737 of 10,852 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at BT Group

Federal AI & Automation Program Lead

Senior Government Contracts Analyst DoD/Navy TS/SCI

BT Group reviews FAQs

Reviews BT Group reviews

BT Group

BT Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

One of the best firms to work for...

Good then very Bad

Decent

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

BT Group reviews FAQs

Jobs at BT Group