BT Group reviews

3.6

68% would recommend to a friend

(10,852 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,852 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
4.0
May 13, 2010
Recommend
CEO approval
Business Outlook

Pros

Working for BT as a senior sales professional involved a lot of dedication and hard work the company paid well and offered advancement my last manager turned out to be the best over a 5 year period I saw a lot of staff and management come and go. Visiting the clients and not being micro managed was the best part of the job hitting the targets made it all worthwhile however getting yout bonus paid out was another thing all together!! Im glad I worked with BT it is a great thing to have on your resume ........... If you want to work for a big corporate machine with full benefits then this is your oppertunity !

Cons

In the sales division getting your bonus/commission paid out on time or ever is the downside to working for BT if's and butts are candy nutts ...........

4.0
Apr 1, 2010
Recommend
CEO approval
Business Outlook

Pros

Some European style benefits such as 3 weeks vacation to start, decent amount of sick, personal & floating holidays. Free health insurance for me if I choose the high deductible. We opted for family & high deductible and get $1000/year in a health savings account (rolls over). So long as you stay in plan it is fine. Only costs me $70/month, not bad compared to the $400/month I was paying at my last job. My desk is at one of the contracted locations and I do not have any other BT peers working with me full time. So long as the client location is happy, BT is happy and all is well. You do have anyone breathing down your neck. Salaried position but you can get OT when client needs you after hours. Not necessarily challenging but as mentioned thankful to God I have steady work.

Cons

Pay is below regional average. I suppose one can't complain in 2009/2010 since almost any job is a good thing. BT is a huge company and the folks out in the hinterlands really don't know what's going on beyond what our immediate supervisors tell us. Our division was created by purchasing a company outright so it may take a while for us to become a legitimate part of the family. It took me 6 months to get a BT.com email. The outsourced HR is OK until you have a problem then it is like talking to a government agency. No cost of living or merit increases in 2009 and I'm guessing the same for 2010. They purged 10,000 or so people worldwide.

4.0
Mar 23, 2010
Recommend
CEO approval
Business Outlook

Pros

Good benefits package offered, pension scheme and also days off when you want solong as you ask way in advance.

Cons

Wages arent the best. Have to work most public and bank holidays and especially over Christmas holiday season as well.

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Glassdoor has 11,834 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.