BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Sep 17, 2008
Recommend
CEO approval
Business Outlook

Pros

Free Broadband,Some great people working there,|And overall a good place to work but when someone makes a mistyake the best thing to do is to sit down and talk it through rather than just suspending and firing them,I made a simple l made a simple mistake which was not in my opinion a buisness critical mistake however my manager suspended me and then the area manager dismissed em with no consultation or anything ,I was just disacrded and thrown away.

Cons

The bosses are so out of touch with reality

1.0
Sep 16, 2008
Recommend
CEO approval
Business Outlook

Pros

Experience. Understanding how managers should not behave and treat employees.

Cons

Beaurocracy Nobody making a decision Lots of arguements about roles and responsibilities Lack of resource and constant downsizing, squeezing people who are left in the roles. If your face fits, you are fine, if not you are overlooked and demoralised. Great divide between senior management and staff. Bullying is rife in BT, and managers can get away with it. The useless managers, at all levels, get on, and the good ones are overlooked. Managers are given NO training, so often leads to ineffectual management of teams. The people who talk the loudest often are the ones who are courted by Senior Management and reviled by their staff.

5.0
Sep 15, 2008
Recommend
CEO approval
Business Outlook

Pros

Great career potential. Reward & Recognition. Staff development and training. Salary and Benefits Package. Varied roles and scope for climbing the career ladder. Work, life, balance. Opportunities to move jobs between different sectors of BT

Cons

Difficult to leave the role you work in. For example, moving from Sales into Marketing / Business Analyst Role / Engineering, etc were few and far between. They always take on people with experience, so your stuck in the same role throughout your career at BT

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Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.