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      BT Group

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      BT Group reviews

      3.6

      68% would recommend to a friend

      (10,853 total reviews)
      avatar

      Allison Kirkby

      73% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      11K reviews
      2.0
      Sep 2, 2008

      Dont belive that working for bt is as good as they say

      B2
      Recommend
      CEO approval
      Business Outlook

      Pros

      sick pay for 6 months

      Cons

      You cant say anything with out it coming back and biting you, it is not safe to speak up within bt although bt bang on about equality and how safe it is to speak out i and many others know this is complete rubbish and if you say something against the grain you are more or less forced out of the company

      2.0
      Sep 2, 2008

      Internal promotion can be a great team builder.

      Training manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      The company actively encourages home working. Although a large percentage of my time is spent delivering training at sites across the UK when I am designing or developing training packages I can work from home. No commuting takes an average 2 hours off my working day and saves me about £120 per month.

      Cons

      The company is permanently downsizing in the UK. Senior management always seem to be playing schoolboy football. The flavour of the month is relentlessly chased until someone achieves their bonus, then it's on to the next target. Internal promotion is now rare as the senior managers seem to think they can only improve the company by attracting new blood. This was definitely true a few years ago but the reverse has started happening now with a lack of stability in structure and direction.

      3.0
      Aug 30, 2008

      BT- a day in the life

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      helping customers, being able to make a difference to customers and making a difference in the workplace. more so now than ever before. working in sales i am able to provide customers with the most cost effective, cheapest and high quality products to allow there businesses to run efficiently and effectively. BT is a well known recognised branded company. BT provides excellent experience for anyone wanting to work for a large company. incentives and the people who work for BT make it a pleasure to work there.

      Cons

      teams are too big, not enough one to one focus. inacurate communications of agents performance. bonus money is always wrong!!! and they never take ownership to resolve issues. flexible and set shifts being run side by side still - even though they will not provide any new staff with set shifts any longer. lack of faireness of shifts shared out to all staff. same people getting late shifts over very long periods of time. no flexibility for booking leave. computer systems that do not work, slow responses and sometimes no response at all.

      Viewing 10789 - 10791 of 10,853 Reviews
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      ReviewsBT Group reviews

      Glassdoor has 11,835 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.