BT Group reviews

3.6

68% would recommend to a friend

(10,851 total reviews)
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Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,851 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
4.0
Sep 7, 2008
Recommend
CEO approval
Business Outlook

Pros

Supports a diverse workplace, helps to provide a work life balance, supports maternity and paternity leave, very supportive in times of personal issues. Encourages people to move forward and take ownership, provides training and development to support this cause. Encourages a customer centric approach, has really good people working in the organisation, has a brand to be proud of. Is winning in international market places, has a very strong corporate social responsibility agenda. Pay and bonus is linked to documented objectives and reviewed monthly.

Cons

Very large organisation means that things can't happen as fast as one would like as there are multiple stakeholders involved in decision making. Too many mandatory on line training requirements; e.g. health and safety, legal and compliance which have little relevance to the people needing to complete them.

5.0
Sep 5, 2008
Recommend
CEO approval
Business Outlook

Pros

BT is a diverse and innovative organisation. Company values are observed in general, standards and ethics are high, work life balance is very good. The sky is the limit in terms of career progression.In senior roles you are measured on your output, not your input. The organisations embracement of agile working makes Bt a great place to work.

Cons

Complexity of the business can sometimes be frustrating.

4.0
Sep 3, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a good place to bridge the gap between the ISP and financial services world for networking technologies. People are friendly, helpful and quite smart. Management are very supportive when you need time off.

Cons

Some of the work can feel quite repetitive - doing the same thing day in and day out. BT have also made a mess of integrating the Radianz organisation - it's still not clear what direction staff can go in the wider organisation. Contractors form a major part of many teams, and they often don't know whether or not they will be renewed which causes issues every few weeks for the permanent staff who don't know whether or not they will be dealing with a new person in a couple of weeks.

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Glassdoor has 11,833 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.