BT Group reviews

3.6

68% would recommend to a friend

(10,850 total reviews)
avatar

Allison Kirkby

72% approve of CEO

55% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,850 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
3.0
Aug 20, 2008
Recommend
CEO approval
Business Outlook

Pros

It's a big organization with a lot going on (not all good). There are some interesting projects in the firm. Job security and perks are very good. Work-life balance can be great.

Cons

Average length of employment was 22 years only recently. So it's a bit like working for the government. Lots of middle aged, pot-bellied white men running around and creating documents. Pay is not great compared to other high tech employers. Very process oriented organization, not enough of actually building products.

3.0
Jul 26, 2008
Recommend
CEO approval
Business Outlook

Pros

BT has a good set of customers and the possibility to make a major changes if it can deliver them fast enough to the market and take more risk. The company allows a good set of flexible working which helps to create a work/life balance and is no where near as pressured or stressed as some of the other consultant houses (e.g McKinsey). Ben when he was CEO made a good start at some changes to really change the direction of BT but he needs to move in that direction much quicker if it is to be successful - in my opinion anyway

Cons

BT is a slow and frustrating company. Things are often talked up well but BT has many delivery issues - both internally on change programmes (e.g. Precision) as well as for customers. Part of this is the culture - BT has far too many people who have been in the company too long and will never change. These people are a drain on BT and take up lots of pension and pay contribution but add little value - a few years of getting rid of the btm 5% each year would make a big dent in the culture of BT.

1.0
Jul 17, 2008

Backwards organisation

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

As a means to retire. The money starts OKish and stays OKish as you progress your "career" here.

Cons

Most of the company has its head in the sand, only mediocrity is rewarded. Everything about BT is fake, everything is all talk and no walk. Performance reviews don't dwell on what you have done, but on generic corporate values. Most people in the company at all levels replace real comments and speeches with a sea of trendy buzzwords. You will never hear about "something important to discuss", you will only hear about "a key enabler moving forwards".

Viewing 10834 - 10836 of 10,850 Reviews

Glassdoor has 11,832 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.