BT Group reviews

3.6

68% would recommend to a friend

(10,854 total reviews)
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Allison Kirkby

73% approve of CEO

56% positive business outlook

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,854 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

11K reviews
1.0
Dec 6, 2014

Just too big

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Telecommuting is generally encouraged but that depends on who's team you are on. Some managers will override the BT policy to allow telecommuting. However, as far as I know, that is only in the US. The rest of BT has no issues and actually encourages telecommuting. Calender vacation days are minimal but general vacation time is somewhat generous.

Cons

Organizational decisions are done with no real understanding of the work being done in US teams. Equipment is standardized throughout all of BT which means those in non-telecom groups often lack the correct computing equipment needed to do their jobs. Teams are moved from one group to the another group often. This can happen 3 or 4 times a year. Additionally, BT is continually off shoring US jobs to India. US benefits have changed over the lat 4 years to the point where it is almost at a

2.0
Nov 14, 2014

Mixed bag of Crazy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good work family balance. Many good people.

Cons

S-L-O-W moving bureaucratic, process oriented (paper pushing) culture. Weak management in a pass the buck, CYA work environment. Senior management is clueless.

3.0
Nov 6, 2014

Moving in a different direction...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people, decent communication, interesting clients and work

Cons

Training lacks, too much red tape, constant shuffling of management, lack of direction in services group.

Viewing 175 - 177 of 10,854 Reviews

Glassdoor has 11,837 BT Group reviews submitted anonymously by BT Group employees. Read employee reviews and ratings on Glassdoor to decide if BT Group is right for you.