Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1302 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 611 reviews)); "Benefits and leaves are good" ((in 414 reviews)); "World ethics is good and culture" ((in 343 reviews)); "Pay is good and hours are also flexible." ((in 327 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 415 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 211 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Every 3 years Senior Management will change" ((in 101 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

Skip to content Skip to footer

Notifications

BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

3.0

Apr 15, 2010

Mediocre

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

My experience at BT INS was generally good, except for weak management.

Cons

Executives were generally incompetent and out of touch.

2.0

Dec 21, 2009

Time to rebuild

Business manager

Recommend

CEO approval

Business Outlook

Pros

The people -this company now exists soley on the goodwill of its staff - careful!

Cons

Lack of clear direction or understandning of what should, could or can be done.

4.0

Sep 2, 2008

BT INS - good place to work, future uncertain with BT integra6tion.

Field consultant

Recommend

CEO approval

Business Outlook

Pros

Knowledgeable people and interesting projects. Work is very much field driven, despite what upper management says. Being a consultant here can be an absolute joy depending on project. Even a bad project is never too bad because of the home office support.

Cons

Sometimes hard to get reviews and raises - almost to the point of nagging. Communication on integration with BT proper has been sparse. Almost to the point that many are wondering if we'll ever integrate. Also, this is sometimes used as an excuse not to make salary adjustments ("wait until the integration").

Viewing 202 - 204 of 10,853 Reviews

Top companies for "Compensation and Benefits" near you

AT&T

3.8★Compensation & Benefits

Verizon

4.1★Compensation & Benefits

T-Mobile

3.9★Compensation & Benefits

Comcast

3.8★Compensation & Benefits

Jobs at BT Group

Senior Full-Stack Engineer

Inventory Control Specialist

BT Group reviews FAQs

Reviews BT Group reviews

BT Group

BT Group reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Mediocre

Time to rebuild

BT INS - good place to work, future uncertain with BT integra6tion.

Top companies for "Compensation and Benefits" near you

Jobs at BT Group

BT Group reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

BT Group reviews FAQs

Jobs at BT Group