Does BT Group pay their employees well?

According to anonymously submitted Glassdoor reviews, BT Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at BT Group. This rating has been stable over the past 12 months.

How satisfied are employees working at BT Group?

68% of BT Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated BT Group 3.9 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at BT Group?

Project Manager (357) , Software Engineer (199) , Associate (165) , Customer Service Representative (156) , Account Manager (151) , Network Engineer (147) , Sales Advisor (127) , Manager (117) , Analyst (113) , Customer Service Advisor (113) , Sales (98) , Engineer (95) , Customer Service (87) , Senior Consultant (87) , Finance Manager (83)

What are the pros of working at BT Group according to real employee reviews?

"On the positive the work/life balance is good and I have been able to develop many new skills." ((in 1302 reviews)); "Great People battling against institutionalised and OfCom restrictions which do not enable them to be as dynamic as they wish" ((in 611 reviews)); "Benefits and leaves are good" ((in 414 reviews)); "World ethics is good and culture" ((in 343 reviews)); "Pay is good and hours are also flexible." ((in 327 reviews))

What are the cons of working at BT Group according to real employee reviews?

"Low salary and any additional money even when you get a promotion for a higher position" ((in 415 reviews)); "Too many managers and most of them don’t understand anyones jobs" ((in 211 reviews)); "Hours are long and unsociable" ((in 105 reviews)); "Every 3 years Senior Management will change" ((in 101 reviews)); "Poor leadership and can feel at times that you're just a number." ((in 90 reviews))

What are employees saying about BT Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about BT Group layoffs and their outlook for job security at BT Group in 2026.

What are the top reviewed BT Group locations?

New York , Dallas , Irving , Atlanta , El Segundo , Reston , Chicago , Los Angeles , Princeton , Chesapeake , Houston , Boston , Quincy , Coppell , Denver , Washington , Indianapolis , Cincinnati , Mountain View , Santa Clara , Westminster , Braintree , Nutley , San Francisco , Seattle , Newark , Detroit , Tulsa , Columbus , Broomfield

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BT Group

BT Group reviews

3.6

68% would recommend to a friend

(10,853 total reviews)

Allison Kirkby

73% approve of CEO

56% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.9

Work/Life balance

3.6

Culture & values

3.4

Compensation and benefits

3.3

Career opportunities

3.1

Senior management

BT Group has an employee rating of 3.6 out of 5 stars, based on 10,853 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BT Group employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

11K reviews

2.0

May 25, 2010

Good then very Bad

Network tech

Recommend

CEO approval

Business Outlook

Pros

I learned a lot a BT. It was a good starting point in a career in IT. Everyone was also very easy to get a long with.

Cons

After some time working there they figured you've worked there long enough to know everything so from then on there was no help with any new projects that came up. They also gave people no time off because there was no one that could cover their time, so people would be mad at each other. Work was also non-stop from the second I walked into the door to about 30 mins after when I was supposed to have already left.

2.0

May 1, 2010

Average company average employees

Managing consultant

Recommend

CEO approval

Business Outlook

Pros

Flexible work environment with viirtual workforce. You can work from home and not be tied down to an 8-5 in an office

Cons

The level of excellence is not there. I would estimate that 50% of professionals have college degrees while the other half feel like a degree is worthless and their MS or Cisco certificaitons somewho equalize the playing field. Promotions are hokey at best when you work with non-degreed people with titles of Senior Principal and yet have never completed economics 101. You want professional...go to Accenture, Booz, etc

2.0

Apr 24, 2010

BT - Where Good Enough is just beyond reach

Senior program director

Recommend

CEO approval

Business Outlook

Pros

BT Global Services is a very global company with many opportunities to travel and work abroad if you are single and looking for this kind of lifestyle.

Cons

No published or monitored career progression. No performance reviews from the people you actually work for. Just like consulting. Conference calls around the clock

Viewing 199 - 201 of 10,853 Reviews

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Jobs at BT Group

Senior Full-Stack Engineer

Sales Operation Manager

Inventory Control Specialist

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Good then very Bad

Average company average employees

BT - Where Good Enough is just beyond reach

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