Backbase reviews

3.1

46% would recommend to a friend

(639 total reviews)
avatar

Jouk Pleiter

52% approve of CEO

39% positive business outlook

Backbase has an employee rating of 3.1 out of 5 stars, based on 639 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Backbase employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

639 reviews
3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

-- internal career opportunities exist

Cons

- poor and ever-changing management, too many managers - client retention is low, lead conversions is very low - micromanagement, low trust on employees - company vision changes too frequently, blindly following AI trend - low salaries, no hikes

Viewing 1 - 3 of 639 Reviews

Glassdoor has 817 Backbase reviews submitted anonymously by Backbase employees. Read employee reviews and ratings on Glassdoor to decide if Backbase is right for you.