BambooHR reviews

3.7

68% would recommend to a friend

(769 total reviews)
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Brad Rencher

86% approve of CEO

58% positive business outlook

BambooHR has an employee rating of 3.7 out of 5 stars, based on 769 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

769 reviews
4.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

- Product is fantastic. Sells itself half the time, great brand recognition and reputation - People are fantastic. One of the best office environments I have been in, very fun and encouraging people to be around - Other people are genuinely cheering for you, people want to see others win - Great flexibility and overall work/life balance if you can get a good process down - Fantastic benefits and a cool office - Leadership has shown that they are willing to change and pivot (it make take a while, but at least it happens)

Cons

- Pay is low compared to the industry and they are asking more of reps without increasing pay or changing comp - Success is VERY manager dependent. If you have a good manager who cares, you will kill it. If you have an external hire who isn't up to speed, prepare for a crash landing. - Communication between orgs is severely lacking - SDRs are god. Any dispute with an SDR you can guarantee you will lose. Don't even bother - Heavy LDS influence on culture (not necessarily a con, but not a pro)

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BambooHR Response
4mo
Thank you for sharing such a thoughtful and balanced review. We’re glad to hear that the product, brand reputation, and supportive environment have made your experience a positive one. That sense of collaboration and flexibility is something we value deeply. We appreciate your candid feedback, especially as our teams grow and evolve in a dynamic environment. Your perspective on engaging sales reps earlier and investing in leadership development is helpful as we continue to refine how we work together. Please reach out to your leaders or our HR team if you’d like to share more context or continue the conversation. Thanks, Jonathan Vaas, Head of HR & Legal
3.0
Nov 21, 2025
Recommend
CEO approval
Business Outlook

Pros

The core marketing team is made up of genuinely supportive, talented people. Direct managers are invested in their teams and create a healthy day-to-day environment. Executive leadership is approachable and comes across as sincere in their intentions. Compensation is competitive, and the benefits package is generally good, though not industry leading.

Cons

The internal execution model is extremely fragmented. There are so many concurrent initiatives that it’s nearly impossible to maintain ownership of meaningful work. Priorities shift constantly, often quarterly, leaving teams stretched across dozens of projects with no clear strategic focus. There is also a disconnect between the company’s mission, “We set people free to do great work,” and the internal experience. In practice, processes and layers of approvals create the opposite effect. Marketing, in particular, feels oversized relative to the decision making structure. With so many people involved in every step, progress is slow and heavily influenced by overlapping roles. Senior leadership tends to be overly involved in day to day decisions, resulting in a level of micromanagement that feels counterproductive. Given the company’s strong reputation in the local community, the internal reality is surprising. The role experience does not fully match the expectations set during the hiring process.

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BambooHR Response
2mo
Thank you for taking the time to share your feedback. We appreciate you highlighting both what’s working well and where we can improve. We recognize the importance of clear priorities and strong alignment in enabling team members to do their best work, and we’re actively working to strengthen how we operate in this area. If you’re open to it, we encourage you to connect with your marketing leadership team first, as they’re best positioned to address day-to-day alignment. You’re also welcome to reach out to our HR team so we can continue the conversation. Thanks, Jonathan Vaas, Head of Legal and HR
3.0
Nov 19, 2025
Recommend
CEO approval
Business Outlook

Pros

The people I work with are genuinely great, and the day-to-day environment is usually positive. Work–life balance is respected, and the pay and benefits are competitive. The perks are solid, and in the past, there was a real sense that employees’ perspectives mattered. Conversations with managers felt meaningful, and there was room to explore ideas or alternative approaches. I’ve had opportunities to grow, especially in the early stages.

Cons

Over the last year, expectations have increased without the support needed to meet them. New tools and processes get rolled out with the assumption that teams can immediately adopt them, but the training and resources aren’t there, which leads to frustration. Communication from management has also slipped. Feedback often feels brushed off or met with surface-level responses instead of action. At times, it feels like information is being filtered or withheld, which creates distrust. Overall, the culture has shifted a lot since I joined, and not in a positive direction.

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BambooHR Response
4mo
Thank you for your candid and detailed review. Hearing that you’ve valued the people you work with, the environment, and the balance you’ve had is meaningful to us. We also recognize the frustration that can come when expectations shift quickly during times of rapid change. Your comments are not taken lightly, as we strive to live our values consistently as we evolve. Please reach out to your leadership team or our HR team if you’re willing to share more—we welcome the chance to listen and work toward improvement alongside our team members. Thanks, Jonathan Vaas, Head of HR & Legal
Viewing 46 - 48 of 769 Reviews

Glassdoor has 790 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.