BambooHR reviews

3.6

66% would recommend to a friend

(774 total reviews)
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Brad Rencher

83% approve of CEO

57% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

774 reviews
4.0
Apr 12, 2013

Great company, great future

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

friendly, product excellence, customers love it, and best work life balance I've experienced in my career.

Cons

no equity plan for employees yet, very flat organization that sometimes can lead to chaos or disorganization.

3.0
May 27, 2026

Great leadership in some areas, but toxic culture elsewhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you find the right pockets of culture and leadership, you will LOVE it at Bamboo. The Marketing, Technology, HR, and Finance organizations have fantastic leaders who truly care about their employees. There are many opportunities to grow within these departments and career paths are clearly defined. Pay is not great, but the benefits are amazing.

Cons

There are SO many snakes in the grass here. Especially within the CX and Sales organizations. CX and Sales leaders are always looking for ways to hurt each other and they do - frequently. The organization is is going through a big growth phase, but it means that the pressure is INSANE right now. There are too many projects happening at once and no one cares about how it affects other areas of the org.

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BambooHR Response
1w
Thank you for taking the time to share such detailed feedback. We're glad to hear you've had positive experiences with many of our leaders and teams. As BambooHR continues to grow, maintaining strong collaboration across the organization remains important, and feedback like yours helps inform those efforts. We encourage you to continue these conversations with your leadership team, or your HRBP if additional support would be helpful. Thanks, Jonathan Vaas, Head of Legal and HR
1.0
Apr 16, 2026

Dumpster fire

Recommend
CEO approval
Business Outlook

Pros

Coworkers are the only thing that make this job workable.

Cons

BambooHR as a whole has shifted so much in the last 3 years. They became less concerned about effectiveness as teams and instead became solely concerned with extracting as much work out of us as possible. Ai bots we trained have taken all of our easy work to leave us with only complex cases. The metrics have remained the same since before I started even though they are making the queue more difficult. There is a heavy push to worry about yourself and if you bring up cheating or broken workflows you are gaslit. It seems they have worked to make employment as uncomfortable as possible because of the job market and because people feel desperate.

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BambooHR Response
1w
Thank you for sharing your experience. We're sorry to hear that your time at BambooHR did not align with your expectations. We recognize that changes in a workplace can be felt differently by different people, and we appreciate those who take the time to provide candid feedback. We encourage concerns to be addressed with leadership whenever possible, with HRBPs available as an additional avenue for support. Thanks, Jonathan Vaas, Head of Legal & HR
Viewing 154 - 156 of 774 Reviews

Glassdoor has 795 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.