BambooHR reviews

3.6

66% would recommend to a friend

(776 total reviews)
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Brad Rencher

83% approve of CEO

57% positive business outlook

BambooHR has an employee rating of 3.6 out of 5 stars, based on 776 company reviews on Glassdoor which indicates that most employees have a good working experience there. The BambooHR employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

776 reviews
3.0
Aug 7, 2024
Recommend
CEO approval
Business Outlook

Pros

BambooHR has a great culture with good benefits.

Cons

The pay could be better and, specifically about the customer support role, it always feels understaffed and overworked, especially for the pay. They also talk a lot about wanting to see your career growth (one of the values is grow from good to great) but in this position, it's extremely difficult to do when they do external hires and there aren't many openings for upwards mobility.

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BambooHR Response
1y
Thank you for taking the time to leave a review. We pride ourselves on maintaining a culture where everyone feels supported to do their best work, and are glad to hear that you've experienced that. Thank you for taking the time to provide your perspective on your role in our Customer Experience team. We regret that your experience has not met your expectations. We're committed to regularly reviewing our total rewards practices to ensure they remain consistent and aligned with market and industry standards, as well as a reinforcement of our mission and values. We have also made great strides in our internal mobility program to provide loyal team members the opportunity to grow with the company and in their careers. Delivering exceptional customer service is a priority for us, and your feedback will help us refine our training, processes, and overall team support to better serve our customers and ensure a positive work environment. Thanks, Anita, Head of HR
5.0
Apr 3, 2024
Recommend
CEO approval
Business Outlook

Pros

They are incredible at hiring the right people. Everyone is diverse, but everyone has a unique quality to them that not many people possess. It’s great working with great people. I’m a big fan of their benefits. These are the selling points to keeping here.

Cons

I really wish taking time off was easier. Within implementation (project management), it’s difficult to take time off without quickly falling behind on work, thus lowering the overall desire to want to take time off. The work loads are stressful and high. Sometimes they seem nearly impossible but somehow we make it through.

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BambooHR Response
2y
Thank you for taking the time to share your thoughts, and we are thrilled to hear that you enjoy your fellow Bambooligans and benefits! Creating a positive and supportive work culture is one of our top priorities, and it's heartening to know that our efforts are resonating with you and other members of our team. We're sorry to hear that you find taking time off difficult, and we encourage you to reach out to your leadership team or hr@bamboohr.com with further thoughts. We are truly grateful to have you as part of our team, and we are committed to continuing to make our company an even better place to work. Thanks, Anita, Head of HR
4.0
Mar 13, 2024

Great Employer

Recommend
CEO approval
Business Outlook

Pros

The benefits are really awesome here. Overall, I felt trusted to do my work. High level of training for new employees.

Cons

At the end of my employment things started to get VERY busy and it felt like management just expected the team to soak up the extra work instead of getting more workforce. The amount of work to pay is pretty low for this position. You’re a Swiss Army knife that has to grind day in and day out to earn a marginal pay increase. This eventually drove me to find a different job.

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BambooHR Response
2y
Thank you for sharing your thoughts about our company! We are ecstatic to hear that you find BambooHR to be an overall great place to work! We understand that compensation is an important factor for our team members, and we're sorry to hear that you feel dissatisfied with your total rewards. We're committed to regularly reviewing our total rewards practices to ensure they remain consistent and aligned with market and industry standards, as well as a reinforcement of our mission and values. Additionally, we're always open to our team members discussing their career growth aspirations with their leader, which can include a promotion or an internal transfer to a different opportunity. Your feedback is invaluable in helping us understand where we may fall short and how we can address these concerns moving forward. We are very grateful for your feedback. Thanks, Anita, Head of HR
Viewing 202 - 204 of 776 Reviews

Glassdoor has 797 BambooHR reviews submitted anonymously by BambooHR employees. Read employee reviews and ratings on Glassdoor to decide if BambooHR is right for you.