Pros
Supporting and assisting the clients as well as being a role model.
Cons
oh where to start.... during covid they rewarded and gave bonuses to all the office staff as well the people that were working from home while residential staff got a funsize candy bar and a magnet. they used the staff to the point of exhaustion , they called their RMs to come in constantly and had made them come in. they never treated employees with respect or appreciation, it's still like this to this day , they say they care about clients and staff but honestly they care only about money they bring in. the pay is not worth the mistreatment of employees. They are constantly understaffed. They can't keep Residential managers, so residential support in the house are left without knowing what to do and expected to know what to do. honestly this place needs investigated by the BBB as well as workers relations due to the fact that even HR does not truly even protect the employees. I also think they need investigated to see where the profits truly go.